Heartland Dental
Mirasol Dental Care in North Venice, FL
is looking for a Practice Manager of Operations to join our team.
Why Heartland Dental Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
More About The Role
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
Minimum Qualifications
Associate’s or Bachelor’s degree or 3-5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast‑paced and customer‑centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict‑resolution skills
Trustworthy; maintain patient confidentiality and team ethics
Preferred Experience
1+ year of experience in a dental or medical setting
1+ year of experience with insurance billing and accounts receivable
Dental software experience (Dentrix or other)
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year (some travel will eventually be involved)
A tuberculosis (TB) test is required for all new hires in dental office positions. This requirement applies to all states except FL & TN. The test will be arranged during the pre‑employment process.
Who is Heartland Dental As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Seniority level Not Applicable
Employment type Full‑time
Job function Management and Manufacturing
Industries: Wellness and Fitness Services, Hospitals and Health Care
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is looking for a Practice Manager of Operations to join our team.
Why Heartland Dental Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
More About The Role
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
Ensure goals and priorities of Doctors and teams are achieved through servant leadership
Bell Leadership Training every 18-24 months
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
Understand the benefits and metrics of DMP and help Doctor to monitor progress
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
Successfully onboard new team members through partnerships with recruiting and support office
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
What You’ll Gain
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
Minimum Qualifications
Associate’s or Bachelor’s degree or 3-5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
Experience working in a fast‑paced and customer‑centric environment
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Excellent communication, leadership, coaching, and conflict‑resolution skills
Trustworthy; maintain patient confidentiality and team ethics
Preferred Experience
1+ year of experience in a dental or medical setting
1+ year of experience with insurance billing and accounts receivable
Dental software experience (Dentrix or other)
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year (some travel will eventually be involved)
A tuberculosis (TB) test is required for all new hires in dental office positions. This requirement applies to all states except FL & TN. The test will be arranged during the pre‑employment process.
Who is Heartland Dental As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Seniority level Not Applicable
Employment type Full‑time
Job function Management and Manufacturing
Industries: Wellness and Fitness Services, Hospitals and Health Care
#J-18808-Ljbffr