Neiman Marcus Group
Client Relationship Lead
Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role As our Client Relationship Lead you will create and support growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand. You will work onsite in your assigned store and report to the store General Manager.
What You'll Do
Cultivate relationships with all client segments within the store / market
Develop and decide the best practices to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience
Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team
Leverage digital tools as an important enabler to deepen and build relationships
Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences
Assist and partner with Brand Experience coordinating in-store experiences (e.g., Fitting Room Experience, events)
What You Bring
2-4 years of experience, luxury retail fashion experience
Ability to establish close working relationships
Microsoft Office Suite proficient
Associate will work a flexible schedule
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
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Your Role As our Client Relationship Lead you will create and support growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand. You will work onsite in your assigned store and report to the store General Manager.
What You'll Do
Cultivate relationships with all client segments within the store / market
Develop and decide the best practices to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience
Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team
Leverage digital tools as an important enabler to deepen and build relationships
Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences
Assist and partner with Brand Experience coordinating in-store experiences (e.g., Fitting Room Experience, events)
What You Bring
2-4 years of experience, luxury retail fashion experience
Ability to establish close working relationships
Microsoft Office Suite proficient
Associate will work a flexible schedule
Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
#J-18808-Ljbffr