IES Communications
Job Summary
Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on‑site support (“smart hands”) for remote engineering teams. Job Duties and Responsibilities
Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment. Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance. Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization. Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on‑site. Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes. Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on‑site access. Physical and Mental Requirements
Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely. Ability to diagnose and resolve technical issues as they arise. Clear and concise communication skills to relay information to remote teams and clients. Follow detailed instructions, safety guidelines, and change control processes. Ability to lift and move equipment and work in a physical data center environment. Self‑motivated, positive approach, and professional demeanor. Qualifications
High School diploma or GED equivalency. One year of experience working in a data center as an operations or smart hands technician. Proficiency with Microsoft Office (Word, Excel, and MS Project). Preferred certifications: CCNA, CompTIA A+, CompTIA Network+, or other networking certifications. Basic understanding of fiber types and cable color codes is a plus. Travel within branch territory and/or regional territory as needed. Equal Employment Opportunity
IES is an Equal Employment Opportunity Employer. IES encourages candidates from all backgrounds, including minorities, women, individuals with disabilities, and protected veterans, to apply.
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Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on‑site support (“smart hands”) for remote engineering teams. Job Duties and Responsibilities
Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment. Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance. Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization. Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on‑site. Conducting physical inventory, verifying serial numbers, and taking digital photos of equipment for asset tracking purposes. Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on‑site access. Physical and Mental Requirements
Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely. Ability to diagnose and resolve technical issues as they arise. Clear and concise communication skills to relay information to remote teams and clients. Follow detailed instructions, safety guidelines, and change control processes. Ability to lift and move equipment and work in a physical data center environment. Self‑motivated, positive approach, and professional demeanor. Qualifications
High School diploma or GED equivalency. One year of experience working in a data center as an operations or smart hands technician. Proficiency with Microsoft Office (Word, Excel, and MS Project). Preferred certifications: CCNA, CompTIA A+, CompTIA Network+, or other networking certifications. Basic understanding of fiber types and cable color codes is a plus. Travel within branch territory and/or regional territory as needed. Equal Employment Opportunity
IES is an Equal Employment Opportunity Employer. IES encourages candidates from all backgrounds, including minorities, women, individuals with disabilities, and protected veterans, to apply.
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