Inside Higher Ed
Position Overview
Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity, working under the supervision of the Assistant Dean and Director and the general direction of Assistant Directors and higher-level Academic Advisors. The role supports, develops, and advises a select student population and assists the advising team with processing petitions, events, and general advising duties.
Responsibilities The incumbent has primary responsibility for supporting students and advising staff through appointments, drop-in advising, screening and answering emails and supporting email replies from the general undergrad inbox, answering questions from students, staff, faculty, or the public by phone, e‑mail, or other medium processing forms and petitions in support or student success, schedule appointments, provide forms and instructions, make appropriate referrals, perform data entry, and maintain students' electronic files. Process and track student petitions for advisor review. Provide direct support to students and peer advisors as assigned. Assist the advising team with new student advising, orientation, academic workshops, events, outreach, and yield programs. This position is front-facing and customer‑focused, which will require the incumbent to have or consistently seek out information from departments, staff, and faculty to better serve students with academic and career success and build community.
Compensation Salary range: $48,800 – $81,000 annually.
Qualifications Applicants must have current work authorization when accepting a UCR staff position; currently the University is unable to sponsor or take over sponsorship of an employment Visa for staff.
Employment Details
Full-time
On-site; no remote/hybrid work modality.
School of Business building, University of California, Riverside Campus.
Seniority Level Entry level
Job Function Education and Training
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Responsibilities The incumbent has primary responsibility for supporting students and advising staff through appointments, drop-in advising, screening and answering emails and supporting email replies from the general undergrad inbox, answering questions from students, staff, faculty, or the public by phone, e‑mail, or other medium processing forms and petitions in support or student success, schedule appointments, provide forms and instructions, make appropriate referrals, perform data entry, and maintain students' electronic files. Process and track student petitions for advisor review. Provide direct support to students and peer advisors as assigned. Assist the advising team with new student advising, orientation, academic workshops, events, outreach, and yield programs. This position is front-facing and customer‑focused, which will require the incumbent to have or consistently seek out information from departments, staff, and faculty to better serve students with academic and career success and build community.
Compensation Salary range: $48,800 – $81,000 annually.
Qualifications Applicants must have current work authorization when accepting a UCR staff position; currently the University is unable to sponsor or take over sponsorship of an employment Visa for staff.
Employment Details
Full-time
On-site; no remote/hybrid work modality.
School of Business building, University of California, Riverside Campus.
Seniority Level Entry level
Job Function Education and Training
#J-18808-Ljbffr