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Black & Veatch

Client Account Manager - Food & Beverage Job Details | Black & Veatch Family of

Black & Veatch, Charlotte, North Carolina, United States, 28245

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Client Account Manager - Food & Beverage Date: Nov 16, 2025

Location: US

Company: Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success.

As an employee‑owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever‑evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Why Black & Veatch Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity We have an exciting leadership opportunity in our fast‑growing Industrial Manufacturing team. We’re pros in optimizing and expanding existing facilities, designing and building new ones, and collaborating to bring emerging new‑to‑world food, beverage and agricultural innovations to market. If you are passionate about this opportunity and the potential to make a difference, we are looking for you!

About the Role As the Client Account Manager for Food, Beverage and Agribusiness, you will have the opportunity to drive new business growth with new and existing accounts, develop and maintain client account plans, build and expand strategic relationships and partnerships, and participate in interface activities such as trade shows, conferences and events to foster relationships.”

Champion proposal efforts, prepare and give targeted sales presentations highlighting all BV solutions.

Work with project managers and solution architects to ensure client satisfaction and participate in the Client Satisfaction Program surveys.

Identify target clients that align with strategic fit including target geographic regions with the ability to sell multiple BV solutions.

Determine personnel within client organization and cultivate relationships to obtain new business, or maintain existing relationships.

Make recommendations and determine projects to pursue in order to meet and/or exceed client needs.

You may also have the opportunity to support clients in Pharma, Life Sciences and Biotech.

Travel Requirements This role will require a substantial business traveler schedule. BV professionals may travel consistently 60% or more of their work schedule. The schedule includes flexibility for working from home or office, on the road, or in a satellite location.

Days during the travel week that are not travel days may be worked in the office or at a remote location.

During non‑travel work weeks, business traveler professionals may work in a BV office location 3 days per week and in a remote location for the remaining 2 days of the week.

All Black & Veatch professionals, including business travelers, are expected to be in the office for activities such as onboarding, training, client meetings, supervisory and team collaboration, as needed.

We may consider candidates located near our Black & Veatch Regional offices.

Key Responsibilities

Understands the process required to initiate, maintain, and cultivate key internal and external relationships with medium to large complexity and scope.

Lead client engagement activities from identification and opportunity creation to business capture.

In conjunction with management and colleagues, learn the coordination of client interface activities and successfully execute strategic account plans.

Initiate and follow leads for new projects and increased scope of work for existing projects, including client‑focused presentations, trade shows, conferences, and special events.

Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.

Provide prospect reporting, forecasts, client feedback and other information necessary to support business unit and company business planning.

Generate and qualify sales and marketing leads.

Develop client strategy (segmentation, prioritization, key account identification, sales/Go‑To‑Market strategy).

Assist in proposal evaluation and pricing, participate in proposal development and management, and present to management and review boards.

Work with project managers and staff to learn customer satisfaction methodology on current projects, including follow‑ups with clients to address concerns or issues.

Co‑develop marketing strategy in collaboration with Enterprise Strategy for the Industrial Manufacturing Team.

Accountable for overall client satisfaction and conducting client satisfaction surveys.

Grasp deal highlights, including margins, risks, terms & conditions, etc.

Deep understanding of the industry and the needs of our clients.

Develop and manage a pipeline of opportunities aligned with strategic initiatives.

Responsible for new client acquisition and expanding the existing client base.

Full responsibilities for this position will vary by Sector or Region.

Preferred Qualifications

Bachelor’s Degree, with technical or business focus. Relevant experience in lieu of degree may be accepted.

Knowledge and overall understanding of the food and beverage industry; knowledge of industry business drivers and motivators.

Excellent communication and human relations skills (written, verbal, client service); ability to maintain and expand key relationships.

General understanding of client business and financial drivers and B&V financial metrics (PGM, revenue, overhead costs, profit & loss and project financials).

Strong sales traits, including tenacity, competitiveness, persuasiveness and overall people skills. Ability to sell multiple solutions to clients.

Strong negotiating skills.

Strong Salesforce experience and skills.

Team player with high ethical standards, maintaining a reputation of integrity among clients.

Highly task‑oriented to focus on winning new business and achieving sales targets.

Ability to multitask (prioritize, organize, schedule work).

Self‑motivated with the ability to think quickly and anticipate questions when interfacing with clients.

Good problem‑solving skills (identify, analyze, research, evaluate, resolve).

Minimum Qualifications

Typically 10‑15 years of experience within the EPC industry, including 5‑10 years in sales or project execution. Minimum of 7 years of relevant experience required.

Experience developing, maintaining and executing strategic sales plans.

History of successful pursuits with complex buying processes and multiple decision makers.

Firm understanding of competition and differentiators.

Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.

Experience using Salesforce is preferred.

B2B sales experience.

All applicants must be able to complete pre‑employment onboarding requirements (background checks, drug screen, motor vehicle records search, etc.) in compliance with applicable laws and regulations.

Work Environment / Physical Demands

Travel and various work environments required to achieve sales goals.

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Salary Plan SAM: Sales

Job Grade 018

Accessibility and Disability Accommodation Black & Veatch endeavors to make its website accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1‑913‑359‑1622 or via email. This contact information is for disability accommodation requests only; it may not be used to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Benefits We offer a comprehensive benefits portfolio, including medical, dental and vision insurance, disability coverage and a robust wellness program. Flexible work schedules, paid vacation and holiday time, sick time, dependent sick time, a company‑matched 401(k) plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre‑taxed accounts, a voluntary legal plan and the B&V Credit Union are all available. Professionals may also be eligible for a performance‑based bonus program.

Equal Employment Opportunity BVH, Inc., its subsidiaries and its affiliated companies comply with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click.

Notice to External Search Firms Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

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