Marina Bay Sands
FCM - Dedicated Corporate Travel Consultant - Culver City, CA
Marina Bay Sands, Culver City, California, United States, 90232
FCM - Dedicated Corporate Travel Consultant - Culver City, CA
Job no:
528886 Brand:
FCM Work type:
Full time Location:
California Categories:
Sales and Customer Service
About the Opportunity Our business hours are 8:00 AM to 6:00 PM PST Monday – Friday. A typical schedule will include a 40‑hour work week with five 8‑hour shifts. This role is ideal for candidates located on the West Coast or in the Midwest, or those willing to work until 8:00 PM EST.
Key Responsibilities
Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals.
Ensure accurate and timely completion of reservations while meeting travelers’ needs.
Execute all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout.
Stay fully informed about airline rules, regulations, tariffs, and fare requirements and apply this knowledge accurately to all travel arrangements.
Deliver consultative support and exceptional customer service throughout the booking process.
Keep clients informed about all necessary travel documents and health requirements for their destinations.
Proficiently handle ticketing, Phase IVs, and exchanges/changes involving complex international fares.
Expertly manage rerouting and exchange processes, ensuring minimal disruption to travel plans.
Experience & Qualifications
2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers.
In‑depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance.
Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings.
Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel.
Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements.
A polished and professional demeanor when interacting with clients and colleagues.
Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction.
The capacity to make quick and effective decisions to resolve travel‑related issues promptly.
Excellent communication skills to keep clients informed and reassured throughout the travel process.
A deep commitment to delivering exceptional customer service with a focus on client satisfaction.
Comfortable and proficient in using travel booking systems and various communication tools.
Strong technical aptitude with the ability to troubleshoot and adapt to new technologies.
Self‑motivated with the ability to work independently and manage tasks successfully.
Work Perks! - What’s in it for you:
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion:
Commitment to diversity, equity, and inclusion through initiatives such as Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices.
A career, not a job:
We offer genuine opportunities for people to grow and evolve.
We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back:
Our Corporate Social Responsibility program supports nominated charities and includes one paid Volunteer Day per calendar year.
Benefits Include:
Paid Time Off: Comprehensive time off package including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Health & Wellness Programs and Employee Financial Wellness Services.
National/International Award Nights and Conferences.
Health benefits including medical, dental, vision, gender‑affirming care, and fertility care.
Insurance including hospital indemnity, AD&D, critical illness, long‑term and short‑term disability.
Flexible Spending Accounts.
Employee Assistance Program.
401(k) program with partial match.
Tuition Reimbursement Program.
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial match.
Global career opportunities in a network of brands and businesses.
✈️ CHHR: 5‑Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023, 2024) Newsweek: America’s Greatest Workplaces for Diversity (2024)
Applications close:
03 Dec 2025 Pacific Standard Time
We are an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout our recruitment process. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
For this position, we anticipate offering an hourly pay rate of $28.85. Hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements.
#J-18808-Ljbffr
528886 Brand:
FCM Work type:
Full time Location:
California Categories:
Sales and Customer Service
About the Opportunity Our business hours are 8:00 AM to 6:00 PM PST Monday – Friday. A typical schedule will include a 40‑hour work week with five 8‑hour shifts. This role is ideal for candidates located on the West Coast or in the Midwest, or those willing to work until 8:00 PM EST.
Key Responsibilities
Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals.
Ensure accurate and timely completion of reservations while meeting travelers’ needs.
Execute all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout.
Stay fully informed about airline rules, regulations, tariffs, and fare requirements and apply this knowledge accurately to all travel arrangements.
Deliver consultative support and exceptional customer service throughout the booking process.
Keep clients informed about all necessary travel documents and health requirements for their destinations.
Proficiently handle ticketing, Phase IVs, and exchanges/changes involving complex international fares.
Expertly manage rerouting and exchange processes, ensuring minimal disruption to travel plans.
Experience & Qualifications
2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business travelers.
In‑depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance.
Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings.
Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel.
Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements.
A polished and professional demeanor when interacting with clients and colleagues.
Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction.
The capacity to make quick and effective decisions to resolve travel‑related issues promptly.
Excellent communication skills to keep clients informed and reassured throughout the travel process.
A deep commitment to delivering exceptional customer service with a focus on client satisfaction.
Comfortable and proficient in using travel booking systems and various communication tools.
Strong technical aptitude with the ability to troubleshoot and adapt to new technologies.
Self‑motivated with the ability to work independently and manage tasks successfully.
Work Perks! - What’s in it for you:
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion:
Commitment to diversity, equity, and inclusion through initiatives such as Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable practices.
A career, not a job:
We offer genuine opportunities for people to grow and evolve.
We back our people all the way:
We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back:
Our Corporate Social Responsibility program supports nominated charities and includes one paid Volunteer Day per calendar year.
Benefits Include:
Paid Time Off: Comprehensive time off package including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Health & Wellness Programs and Employee Financial Wellness Services.
National/International Award Nights and Conferences.
Health benefits including medical, dental, vision, gender‑affirming care, and fertility care.
Insurance including hospital indemnity, AD&D, critical illness, long‑term and short‑term disability.
Flexible Spending Accounts.
Employee Assistance Program.
401(k) program with partial match.
Tuition Reimbursement Program.
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial match.
Global career opportunities in a network of brands and businesses.
✈️ CHHR: 5‑Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023, 2024) Newsweek: America’s Greatest Workplaces for Diversity (2024)
Applications close:
03 Dec 2025 Pacific Standard Time
We are an affirmative action and equal opportunity employer committed to providing a barrier‑free pathway throughout our recruitment process. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
For this position, we anticipate offering an hourly pay rate of $28.85. Hourly rate is dependent on relevant factors, including experience, geographic location, and job requirements.
#J-18808-Ljbffr