Marina Bay Sands
FCM - Dedicated Corporate Travel Consultant - Denver, CO
Marina Bay Sands, Denver, Colorado, United States, 80285
FCM - Dedicated Corporate Travel Consultant - Denver, CO
FCM is a leading travel management company with a holistic approach to corporate travel. Join our team in Denver, CO as a Dedicated Corporate Travel Consultant.
Job Details Job no:
528888 Brand:
FCM Work type:
Full time Location:
Colorado Categories:
Sales and Customer Service
Company Overview FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries, and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards.
About the Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car, hotel and ground transportation. Candidates will undergo three weeks of paid training to boost knowledge, learn contract airfares, and sharpen Sabre skills. Corporate Travel Consultants handle the air, car, rail, and ground bookings, ticketing, changes, and queue management. Customer service excellence is essential.
Business hours are 7:00 AM to 7:00 PM MST, Monday – Friday. Work weeks typically consist of a 40‑hour schedule with five 8‑hour shifts.
Ideal candidates are located on the West Coast, Midwest, or willing to work until 7:00 PM MST.
Key Responsibilities
Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
Build rapport and maintain relationships with business travelers to ensure their needs are met.
Ensure accurate and timely completion of reservations, meeting travelers' needs.
Execute all responsibilities within company customer service guidelines, documenting PNRs, profiles, ticketing, invoicing, and maintaining accuracy.
Stay fully informed about airline rules, regulations, tariffs, and fare requirements and apply knowledge to travel arrangements.
Deliver consultative support and exceptional customer service throughout the booking process.
Keep clients informed about travel documents and health requirements for destinations.
Handle ticketing, Phase IVs, and exchanges or changes involving complex international fares.
Manage rerouting and exchange processes, ensuring minimal disruption to travel plans.
Experience & Qualifications
2+ years of recent, prior experience in corporate travel management.
Proficiency with Sabre GDS for fare calculations, itinerary management, and ticket issuance.
Experience with quality control processes for accuracy and compliance of bookings.
Proficiency in ticketing procedures and scripting for complex itinerary changes and exchanges.
Ability to navigate and manipulate complex itineraries, international fares, and PNRs.
Professional demeanor when interacting with clients and colleagues.
Capability to manage multiple urgent tasks simultaneously while maintaining quality.
Quick decision‑making skills to resolve travel‑related issues promptly.
Excellent communication skills to keep clients informed and reassured.
Commitment to delivering exceptional customer service with a focus on client satisfaction.
Proficiency with travel booking systems and various communication tools.
Strong technical aptitude with troubleshooting and adapting to new technologies.
Self‑motivated, able to work independently and manage tasks successfully.
Work Perks! – What’s in it for you
Have fun – our culture is centered around enjoyment.
Reward & Recognition – celebrate success at Buzz Nights and Global Gatherings.
Use your smarts – think on your feet, leverage expertise, and tenacity.
Love for travel – passion for travel underpins our service.
Personal connections – big business founded on personal relationships.
Diversity, Equity & Inclusion – commitments to DEI initiatives, paid holidays, etc.
A career, not a job – genuine opportunities for growth.
Support for your development – strong commitment to professional & personal growth.
Giving Back – corporate social responsibility, volunteering, environmental program.
LEED® Gold–certified offices, paid volunteer day.
Benefits Include
Paid Time Off: up to 15 vacation days (pro‑rated), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 holidays.
Health & Wellness Programs and Employee Financial Wellness Services.
National/International Award Nights and Conferences.
Health benefits: medical, dental, vision, gender affirming care, fertility care.
Insurance: hospital indemnity, AD&D, critical illness, long‑term & short‑term disability.
Flexible Spending Accounts.
Employee Assistance Program.
401(k) program with partial match.
Tuition Reimbursement.
Employee Share Plan – purchase company stock on Australian Stock Exchange (partial match).
Global career opportunities in a network of brands and businesses.
*Vacation, Personal, and Sick time accrual rates will vary based on full‑time or part‑time status. Recognized Holidays are either paid time off or holiday pay as required by job location.
We anticipate offering an hourly pay rate of $28.85; rate depends on experience, location, and job requirements.
Applicants with a minimum of 6–12 months with the company in their current role must notify their leader before applying.
We are an affirmative action and equal opportunity employer committed to providing a barrier‑free recruitment process. We welcome accommodation requests. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
Awards & Recognitions
Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
GBTA WINiT: DEI Leadership Pinnacle Award (2023)
CHHR: 5‑Star DE&I Employer (2023, 2024)
Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023, 2024)
Newsweek: America’s Greatest Workplaces for Diversity (2024)
Advertising Dates Advertised:
03 Dec 2025 Mountain Standard Time Applications close:
–
Are you an experienced Corporate Travel Consultant and ready to take your career to the next level? With 2+ years of experience, you will manage domestic and international travel for business travelers, coordinating flights, hotels, cars, and ground transportation while delivering exceptional service. If you are ready to leverage your expertise, build lasting client relationships, and thrive in a fast‑paced environment, apply now to make an impact with a global leader in corporate travel!
#J-18808-Ljbffr
Job Details Job no:
528888 Brand:
FCM Work type:
Full time Location:
Colorado Categories:
Sales and Customer Service
Company Overview FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for medium and large businesses. Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries, and global headquarters in London, Brisbane, Singapore and New York. Backed by the global strength of Flight Centre Travel Group (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience. Established in June 2004, FCM has been named World’s Best Travel Management Company for eight years running at the World Travel Awards.
About the Opportunity This role will have you arranging domestic and complex international travel for busy executives including air, car, hotel and ground transportation. Candidates will undergo three weeks of paid training to boost knowledge, learn contract airfares, and sharpen Sabre skills. Corporate Travel Consultants handle the air, car, rail, and ground bookings, ticketing, changes, and queue management. Customer service excellence is essential.
Business hours are 7:00 AM to 7:00 PM MST, Monday – Friday. Work weeks typically consist of a 40‑hour schedule with five 8‑hour shifts.
Ideal candidates are located on the West Coast, Midwest, or willing to work until 7:00 PM MST.
Key Responsibilities
Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
Build rapport and maintain relationships with business travelers to ensure their needs are met.
Ensure accurate and timely completion of reservations, meeting travelers' needs.
Execute all responsibilities within company customer service guidelines, documenting PNRs, profiles, ticketing, invoicing, and maintaining accuracy.
Stay fully informed about airline rules, regulations, tariffs, and fare requirements and apply knowledge to travel arrangements.
Deliver consultative support and exceptional customer service throughout the booking process.
Keep clients informed about travel documents and health requirements for destinations.
Handle ticketing, Phase IVs, and exchanges or changes involving complex international fares.
Manage rerouting and exchange processes, ensuring minimal disruption to travel plans.
Experience & Qualifications
2+ years of recent, prior experience in corporate travel management.
Proficiency with Sabre GDS for fare calculations, itinerary management, and ticket issuance.
Experience with quality control processes for accuracy and compliance of bookings.
Proficiency in ticketing procedures and scripting for complex itinerary changes and exchanges.
Ability to navigate and manipulate complex itineraries, international fares, and PNRs.
Professional demeanor when interacting with clients and colleagues.
Capability to manage multiple urgent tasks simultaneously while maintaining quality.
Quick decision‑making skills to resolve travel‑related issues promptly.
Excellent communication skills to keep clients informed and reassured.
Commitment to delivering exceptional customer service with a focus on client satisfaction.
Proficiency with travel booking systems and various communication tools.
Strong technical aptitude with troubleshooting and adapting to new technologies.
Self‑motivated, able to work independently and manage tasks successfully.
Work Perks! – What’s in it for you
Have fun – our culture is centered around enjoyment.
Reward & Recognition – celebrate success at Buzz Nights and Global Gatherings.
Use your smarts – think on your feet, leverage expertise, and tenacity.
Love for travel – passion for travel underpins our service.
Personal connections – big business founded on personal relationships.
Diversity, Equity & Inclusion – commitments to DEI initiatives, paid holidays, etc.
A career, not a job – genuine opportunities for growth.
Support for your development – strong commitment to professional & personal growth.
Giving Back – corporate social responsibility, volunteering, environmental program.
LEED® Gold–certified offices, paid volunteer day.
Benefits Include
Paid Time Off: up to 15 vacation days (pro‑rated), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 holidays.
Health & Wellness Programs and Employee Financial Wellness Services.
National/International Award Nights and Conferences.
Health benefits: medical, dental, vision, gender affirming care, fertility care.
Insurance: hospital indemnity, AD&D, critical illness, long‑term & short‑term disability.
Flexible Spending Accounts.
Employee Assistance Program.
401(k) program with partial match.
Tuition Reimbursement.
Employee Share Plan – purchase company stock on Australian Stock Exchange (partial match).
Global career opportunities in a network of brands and businesses.
*Vacation, Personal, and Sick time accrual rates will vary based on full‑time or part‑time status. Recognized Holidays are either paid time off or holiday pay as required by job location.
We anticipate offering an hourly pay rate of $28.85; rate depends on experience, location, and job requirements.
Applicants with a minimum of 6–12 months with the company in their current role must notify their leader before applying.
We are an affirmative action and equal opportunity employer committed to providing a barrier‑free recruitment process. We welcome accommodation requests. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com.
Awards & Recognitions
Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
GBTA WINiT: DEI Leadership Pinnacle Award (2023)
CHHR: 5‑Star DE&I Employer (2023, 2024)
Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023, 2024)
Newsweek: America’s Greatest Workplaces for Diversity (2024)
Advertising Dates Advertised:
03 Dec 2025 Mountain Standard Time Applications close:
–
Are you an experienced Corporate Travel Consultant and ready to take your career to the next level? With 2+ years of experience, you will manage domestic and international travel for business travelers, coordinating flights, hotels, cars, and ground transportation while delivering exceptional service. If you are ready to leverage your expertise, build lasting client relationships, and thrive in a fast‑paced environment, apply now to make an impact with a global leader in corporate travel!
#J-18808-Ljbffr