Corporate Synergies
Employee Benefits Account Specialist
Corporate Synergies, Camden, New Jersey, United States, 08100
Essential to developing a strong foundation in employee benefits brokerage/consulting, the Account Specialist is an entry‑level position, responsible for developing the industry knowledge/skills necessary to support Sales, Account Management and Underwriting with activities related to marketing, sales, and service of multiple client accounts (Book of Business).
Key Responsibilities
Maintain up‑to‑date client files/internal systems in accordance with CSG’s standard protocols
Support the various pre‑renewal/renewal/post‑renewal and wellness activities
Coordinate data gathering for reporting efforts (analytical, compliance, etc.)
Complete training/professional development to gain understanding of the industry and CSG
As part of the client life‑cycle (on‑boarding, ongoing support and renewal), assist/support the Account Management and Underwriting Team for all lines of coverage by:
Gathering all necessary data to fulfill our obligations (including the outreach to carriers and client to secure information)
Supporting the team with the preparation, analysis and delivery of materials that make up the deliverable (i.e. exhibits, reports and presentations)
Completing/fulfilling assigned implementation tasks associated with client related projects
Coordinating activities and successfully completing regulatory tasks (i.e. 5500’s, ACA and other notices/disclosures) throughout the year
Prepare standard and ad‑hoc reports (as needed)
Tracking receipt of deliverables and update the Annual Action Plan to ensure both the accuracy and timeliness of materials
Participating (whenever appropriate) in client meetings/presentations
At various times throughout the year (i.e. Open Enrollment), prepare and review employee education and communication materials (i.e. Benefit Guides).
Assist in the coordination of Open Enrollment activities (includes conducting meetings)
Maintain internal systems (i.e. BenefitPoint and Oracle) and client files in accordance with CSG’s data standards and filing requirements
Perform necessary steps (including timely follow‑up) to help resolve client service or claim issues/inquiries and/or administrative concerns
Interact with carriers and vendors on behalf of the client and the team
Qualifications
Strong attention to detail, well organized and responsive
Strong desire and willingness to learn all aspects of:
CSG suite of services and available solutions
Insurance and healthcare related products
Regulatory and compliance related matters (including healthcare reform)
Proficient in Microsoft Excel, PowerPoint and Word
Ability to quickly learn new skills
Comfortable working independently as well as in a team environment
Ability to establish relationships
Strong oral and written communication skills
Ability to multi‑task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines
Basic understanding of insurance and healthcare
Education & Experience
Bachelor’s Degree preferred
State Specific Resident Life & Health License is required within six months from date of hire
Pay Transparency Range
$50,000 - $65,000 USD
Equal Employment Opportunity (EEO) : FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company‑paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
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Key Responsibilities
Maintain up‑to‑date client files/internal systems in accordance with CSG’s standard protocols
Support the various pre‑renewal/renewal/post‑renewal and wellness activities
Coordinate data gathering for reporting efforts (analytical, compliance, etc.)
Complete training/professional development to gain understanding of the industry and CSG
As part of the client life‑cycle (on‑boarding, ongoing support and renewal), assist/support the Account Management and Underwriting Team for all lines of coverage by:
Gathering all necessary data to fulfill our obligations (including the outreach to carriers and client to secure information)
Supporting the team with the preparation, analysis and delivery of materials that make up the deliverable (i.e. exhibits, reports and presentations)
Completing/fulfilling assigned implementation tasks associated with client related projects
Coordinating activities and successfully completing regulatory tasks (i.e. 5500’s, ACA and other notices/disclosures) throughout the year
Prepare standard and ad‑hoc reports (as needed)
Tracking receipt of deliverables and update the Annual Action Plan to ensure both the accuracy and timeliness of materials
Participating (whenever appropriate) in client meetings/presentations
At various times throughout the year (i.e. Open Enrollment), prepare and review employee education and communication materials (i.e. Benefit Guides).
Assist in the coordination of Open Enrollment activities (includes conducting meetings)
Maintain internal systems (i.e. BenefitPoint and Oracle) and client files in accordance with CSG’s data standards and filing requirements
Perform necessary steps (including timely follow‑up) to help resolve client service or claim issues/inquiries and/or administrative concerns
Interact with carriers and vendors on behalf of the client and the team
Qualifications
Strong attention to detail, well organized and responsive
Strong desire and willingness to learn all aspects of:
CSG suite of services and available solutions
Insurance and healthcare related products
Regulatory and compliance related matters (including healthcare reform)
Proficient in Microsoft Excel, PowerPoint and Word
Ability to quickly learn new skills
Comfortable working independently as well as in a team environment
Ability to establish relationships
Strong oral and written communication skills
Ability to multi‑task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines
Basic understanding of insurance and healthcare
Education & Experience
Bachelor’s Degree preferred
State Specific Resident Life & Health License is required within six months from date of hire
Pay Transparency Range
$50,000 - $65,000 USD
Equal Employment Opportunity (EEO) : FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
FRP offers a comprehensive range of health‑related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company‑paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
#J-18808-Ljbffr