Siemens Energy
A Snapshot of Your Day
Field Service Technicians work in the field, traveling to customer locations to provide service, maintenance, and installation. They use their technical skills to troubleshoot issues when they arise to keep the customer’s equipment functioning properly. A Field Service Technician not only ensures the equipment is installed and working properly but also manages customer relationships to boost customer retention and satisfaction, which ultimately boosts the company’s profitability. Job requires > 90% traveling to customers.
How You’ll Make An Impact
Installing, troubleshooting, or upgrading equipment supplied by the company in various field locations.
Configuring hardware and software components after installation.
Performing routine maintenance on technology equipment.
Testing equipment to troubleshoot the issues.
Documenting installation and repairs.
Maintaining all tools and equipment used during service calls.
Teaching customers how to use the equipment properly.
What You Bring
2+ years of experience, associate’s degree preferred or equivalent.
Strong customer service skills.
Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms.
Problem‑solving skills to diagnose problems with malfunctioning equipment.
Time‑management skills to handle appointments efficiently and stay on schedule.
Attention to detail to spot issues and complete accurate reports about the repairs.
Applicants must be legally authorized for employment in the United States without need for current or future employer‑sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About The Team Grid Technologies: Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
Career growth and development opportunities; supportive work culture
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Family building benefits
Parental leave
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Appliances, Electrical, and Electronics Manufacturing
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How You’ll Make An Impact
Installing, troubleshooting, or upgrading equipment supplied by the company in various field locations.
Configuring hardware and software components after installation.
Performing routine maintenance on technology equipment.
Testing equipment to troubleshoot the issues.
Documenting installation and repairs.
Maintaining all tools and equipment used during service calls.
Teaching customers how to use the equipment properly.
What You Bring
2+ years of experience, associate’s degree preferred or equivalent.
Strong customer service skills.
Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms.
Problem‑solving skills to diagnose problems with malfunctioning equipment.
Time‑management skills to handle appointments efficiently and stay on schedule.
Attention to detail to spot issues and complete accurate reports about the repairs.
Applicants must be legally authorized for employment in the United States without need for current or future employer‑sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About The Team Grid Technologies: Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
Career growth and development opportunities; supportive work culture
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Family building benefits
Parental leave
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Appliances, Electrical, and Electronics Manufacturing
#J-18808-Ljbffr