Hornblower Corp
Senior Manager of Talent Management & Learning and Development
Hornblower Corp, Orlando, Florida, us, 32885
Senior Manager of Talent Management & Learning and Development
Job Description
Posted Monday, December 22, 2025 at 8:00 AM
Hornblower Group
is a global leader in experiences and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio of international offerings includes water‑based experiences (dining and sightseeing cruises), land‑based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land‑ and water‑based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel overhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary: The Senior Manager, Performance / Talent Management & Learning Development is a strategic HR leader responsible for shaping and driving enterprise‑wide programs that build organizational capability and prepare the workforce for the future. This role oversees talent management, succession planning, performance management, and learning & development, ensuring alignment with the company’s culture, values, and business strategy. This leader partners closely with executives, HR Business Partners, and cross‑functional stakeholders to identify, develop, and retain top talent, fostering a high‑performance and growth‑oriented culture.
Duties and Responsibilities: Talent Management & Succession Planning
Support the execution of enterprise talent management strategies, processes, and tools to identify and develop strong talent across all levels.
Manage the annual talent review and succession planning process in partnership with HRBPs and business leaders.
Provide insights and recommendations to senior leadership on organizational bench strength, succession risks, and readiness gaps.
Build talent pipelines and development strategies for critical roles and high‑potential employees.
Performance Management
Support the design and implementation of a performance management process inclusive of planning, delivering, documentation and measurement.
Create training materials, guides and communication plans for Leaders and HR Community on giving effective feedback, setting goals and managing underperformance.
Implement company‑wide goal setting tools and processes (OKRs, KPIs).
Support design / configuration of systems and metrics to effectively support performance programs within Dayforce.
Learning & Development
Implement a comprehensive learning strategy that builds organizational, functional, and leadership capabilities.
Oversee design, delivery, and measurement of learning programs, including leadership development, onboarding, and skills‑based training.
Evaluate emerging learning technologies and methodologies to enhance engagement and knowledge retention.
Partner with business leaders to identify critical skill gaps and create targeted development solutions.
Employee Experience and Engagement
Analyze engagement survey data to identify opportunities for improvement and partner with leaders to implement action plans.
Support and guide workplace culture efforts, ensuring a positive and inclusive environment.
Collaborate with HRBPs, Total Rewards, and Talent Acquisition to ensure an integrated, end‑to‑end talent strategy.
Build communication campaigns around review cycles, ensuring leaders and employees understand expectations, timelines and processes.
Partner with business and HR leaders to measure program effectiveness and continuously improve through data‑driven insights.
Requirements & Qualifications: Education & Experience
Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field required; Master’s degree preferred.
8+ years of progressive HR experience, including talent management, performance, and learning functions.
Strategic thinker with ability to develop and implement new processes.
Exceptional leadership, facilitation, and communication skills.
Strong analytical skills; able to use data to evaluate program effectiveness and drive decision‑making.
Knowledge of best practices in talent management, learning, and performance management.
Change leader who can build alignment and engagement across diverse stakeholders.
The RESPECT
Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts
RESPECT
at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E‑Verify program in certain locations.
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Hornblower Group
is a global leader in experiences and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio of international offerings includes water‑based experiences (dining and sightseeing cruises), land‑based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land‑ and water‑based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel overhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary: The Senior Manager, Performance / Talent Management & Learning Development is a strategic HR leader responsible for shaping and driving enterprise‑wide programs that build organizational capability and prepare the workforce for the future. This role oversees talent management, succession planning, performance management, and learning & development, ensuring alignment with the company’s culture, values, and business strategy. This leader partners closely with executives, HR Business Partners, and cross‑functional stakeholders to identify, develop, and retain top talent, fostering a high‑performance and growth‑oriented culture.
Duties and Responsibilities: Talent Management & Succession Planning
Support the execution of enterprise talent management strategies, processes, and tools to identify and develop strong talent across all levels.
Manage the annual talent review and succession planning process in partnership with HRBPs and business leaders.
Provide insights and recommendations to senior leadership on organizational bench strength, succession risks, and readiness gaps.
Build talent pipelines and development strategies for critical roles and high‑potential employees.
Performance Management
Support the design and implementation of a performance management process inclusive of planning, delivering, documentation and measurement.
Create training materials, guides and communication plans for Leaders and HR Community on giving effective feedback, setting goals and managing underperformance.
Implement company‑wide goal setting tools and processes (OKRs, KPIs).
Support design / configuration of systems and metrics to effectively support performance programs within Dayforce.
Learning & Development
Implement a comprehensive learning strategy that builds organizational, functional, and leadership capabilities.
Oversee design, delivery, and measurement of learning programs, including leadership development, onboarding, and skills‑based training.
Evaluate emerging learning technologies and methodologies to enhance engagement and knowledge retention.
Partner with business leaders to identify critical skill gaps and create targeted development solutions.
Employee Experience and Engagement
Analyze engagement survey data to identify opportunities for improvement and partner with leaders to implement action plans.
Support and guide workplace culture efforts, ensuring a positive and inclusive environment.
Collaborate with HRBPs, Total Rewards, and Talent Acquisition to ensure an integrated, end‑to‑end talent strategy.
Build communication campaigns around review cycles, ensuring leaders and employees understand expectations, timelines and processes.
Partner with business and HR leaders to measure program effectiveness and continuously improve through data‑driven insights.
Requirements & Qualifications: Education & Experience
Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field required; Master’s degree preferred.
8+ years of progressive HR experience, including talent management, performance, and learning functions.
Strategic thinker with ability to develop and implement new processes.
Exceptional leadership, facilitation, and communication skills.
Strong analytical skills; able to use data to evaluate program effectiveness and drive decision‑making.
Knowledge of best practices in talent management, learning, and performance management.
Change leader who can build alignment and engagement across diverse stakeholders.
The RESPECT
Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts
RESPECT
at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E‑Verify program in certain locations.
#J-18808-Ljbffr