Paradox Insurance Agency
Sr. Client Experience Manager | Part Time
Paradox Insurance Agency, Kalispell, Montana, us, 59904
Sr. Client Experience Manager | Part Time
Join Paradox Insurance Agency as a Sr. Client Experience Manager. At Paradox Insurance Agency, we are passionate, driven individuals dedicated to making a difference in our clients' lives. We believe that the best people craft the best companies, and we are committed to finding those individuals to shape our future. Our work is about solving real problems, easing client challenges, and reducing friction points to deliver a seamless and spectacular client experience. If you are someone who thrives in a dynamic environment, loves to learn, and is one of the most charismatic and engaging individuals in any room, we’re excited to talk to you about becoming part of our future.
Paradox Insurance Agency is where your drive meets opportunity, crafting a career that’s as rewarding as it is impactful. Join us and help shape the future of insurance!
What You’ll Do
Foster exceptional client relationships and ensure that our service delivery aligns perfectly with client needs
Serve as the primary liaison for all client inquiries and requests, ensuring prompt and satisfactory responses
Handle insurance tasks ranging from the essentials, like issuing auto ID cards and processing endorsements, to the complex, such as pre‑renewal contact, remarketing existing accounts, and working with underwriters to ensure renewal and placement
Aid in the preparation and management of new and renewal insurance applications
Create premium finance agreements, proposals, and other client‑facing communications
Assess and address client coverage needs at renewal or during significant changes, providing strategic advice
Ensure policies meet requirements for issuing certificates and other client needs
Maintain impeccable data integrity in our agency management system by adhering to established workflows
What You Need To Get The Job Done
A humble, coachable attitude coupled with high interpersonal skills, resilience, and grit
A natural inclination towards continuous improvement and problem‑solving
Ability to engage and build relationships effortlessly, whether in a coffee shop line or a crowded room
Confident communication skills to effectively interact with clients at all levels, from the janitor to the executive
Self‑driven and results‑oriented demeanor
Possess a Property & Casualty license
What Will Make You Stand Out
While some college credit is advantageous, it’s not required
Two or more years in a client‑facing insurance role, with a track record of managing client relationships and expectations
Demonstrated strong organizational skills
How To Apply Ready to take the next step in your career? Submit your resume and a cover letter explaining why you are the perfect fit for the Client Experience Manager role.
Location: Kalispell, MT
#J-18808-Ljbffr
Paradox Insurance Agency is where your drive meets opportunity, crafting a career that’s as rewarding as it is impactful. Join us and help shape the future of insurance!
What You’ll Do
Foster exceptional client relationships and ensure that our service delivery aligns perfectly with client needs
Serve as the primary liaison for all client inquiries and requests, ensuring prompt and satisfactory responses
Handle insurance tasks ranging from the essentials, like issuing auto ID cards and processing endorsements, to the complex, such as pre‑renewal contact, remarketing existing accounts, and working with underwriters to ensure renewal and placement
Aid in the preparation and management of new and renewal insurance applications
Create premium finance agreements, proposals, and other client‑facing communications
Assess and address client coverage needs at renewal or during significant changes, providing strategic advice
Ensure policies meet requirements for issuing certificates and other client needs
Maintain impeccable data integrity in our agency management system by adhering to established workflows
What You Need To Get The Job Done
A humble, coachable attitude coupled with high interpersonal skills, resilience, and grit
A natural inclination towards continuous improvement and problem‑solving
Ability to engage and build relationships effortlessly, whether in a coffee shop line or a crowded room
Confident communication skills to effectively interact with clients at all levels, from the janitor to the executive
Self‑driven and results‑oriented demeanor
Possess a Property & Casualty license
What Will Make You Stand Out
While some college credit is advantageous, it’s not required
Two or more years in a client‑facing insurance role, with a track record of managing client relationships and expectations
Demonstrated strong organizational skills
How To Apply Ready to take the next step in your career? Submit your resume and a cover letter explaining why you are the perfect fit for the Client Experience Manager role.
Location: Kalispell, MT
#J-18808-Ljbffr