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Upper Michigan, Inc.

IT Help Desk Specialist — Mon–Fri, Onsite with Optional Remote

Upper Michigan, Inc., West Allis, Wisconsin, United States

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A non-profit agency in Wisconsin is seeking an IT Customer Support Specialist to join their Help Desk team. This role provides tier 1 and tier 2 support for internal customers across multiple locations. Ideal candidates will have strong customer service skills, a high school diploma, and at least one year of IT support experience. They will troubleshoot hardware and software issues and ensure timely resolution of tickets, making it a great opportunity to gain hands-on IT experience. The position offers competitive pay and various employee perks. #J-18808-Ljbffr