Oak Valley Community Bank
Customer Service Representative- Escalon
Oak Valley Community Bank, Escalon, California, United States, 95320
Join to apply for the
Customer Service Representative- Escalon
role at
Oak Valley Community Bank
6 days ago Be among the first 25 applicants
Oak Valley Community Bank provided pay range This range is provided by Oak Valley Community Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $24.04/hr
Job Title:
Customer Service Representative
Location:
Escalon, CA
Employment Type:
Full-Time (40 hours)
FLSA Status:
Non-Exempt
Salary Range:
$18.00- $24.04 per hour (good‑faith estimate upon hire)
Additional Compensation:
This position includes eligibility for quarterly incentives and employees may be considered for annual performance‑based salary increases; eligibility and amount are determined by individual performance and business needs.
Total Compensation:
In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance‑based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills, experience, and internal equity.
About Our Company Oak Valley Community Bank is a trusted, full‑service commercial bank serving California’s San Joaquin Counties and beyond since 1991. With a strong presence in Escalon, we are committed to providing personalized banking solutions for individuals, families, and businesses.
As a two‑time recipient of the
Best Places to Work
award, Oak Valley Community Bank fosters a supportive and inclusive workplace culture where employees thrive and grow. Our Escalon branch exemplifies our community‑first values, offering exceptional customer service and building lasting relationships with local residents and businesses.
About The Role The full‑time Customer Service Representative (Teller) plays a crucial role in ensuring a positive banking experience at our Escalon branch location. This position is responsible for handling customer transactions efficiently and accurately, while also providing exceptional service that fosters customer loyalty. The representative will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. By maintaining a thorough understanding of our banking products and services, the teller will effectively promote offerings that meet customer needs. Ultimately, the goal is to enhance customer satisfaction and contribute to the overall success of the branch.
Minimum Qualifications
High school diploma or equivalent.
Previous experience in customer service or a related field.
Strong numerical and cash handling skills.
Preferred Qualifications
Experience in the banking or financial services industry.
Familiarity with banking software and technology.
Responsibilities
Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency.
Provide information about bank products and services, assisting customers in making informed decisions.
Address customer inquiries and resolve issues in a timely and professional manner.
Maintain compliance with banking regulations and internal policies to ensure the security of customer information.
Collaborate with team members to achieve branch goals and enhance the overall customer experience.
Skills The required skills for this position include strong communication and interpersonal abilities, attention to detail, problem‑solving skills, and proficiency in technology. Preferred skills such as bilingual communication will further enhance the ability to serve a diverse clientele.
Equal Pay & Opportunity Statement Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Banking
#J-18808-Ljbffr
Customer Service Representative- Escalon
role at
Oak Valley Community Bank
6 days ago Be among the first 25 applicants
Oak Valley Community Bank provided pay range This range is provided by Oak Valley Community Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $24.04/hr
Job Title:
Customer Service Representative
Location:
Escalon, CA
Employment Type:
Full-Time (40 hours)
FLSA Status:
Non-Exempt
Salary Range:
$18.00- $24.04 per hour (good‑faith estimate upon hire)
Additional Compensation:
This position includes eligibility for quarterly incentives and employees may be considered for annual performance‑based salary increases; eligibility and amount are determined by individual performance and business needs.
Total Compensation:
In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance‑based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills, experience, and internal equity.
About Our Company Oak Valley Community Bank is a trusted, full‑service commercial bank serving California’s San Joaquin Counties and beyond since 1991. With a strong presence in Escalon, we are committed to providing personalized banking solutions for individuals, families, and businesses.
As a two‑time recipient of the
Best Places to Work
award, Oak Valley Community Bank fosters a supportive and inclusive workplace culture where employees thrive and grow. Our Escalon branch exemplifies our community‑first values, offering exceptional customer service and building lasting relationships with local residents and businesses.
About The Role The full‑time Customer Service Representative (Teller) plays a crucial role in ensuring a positive banking experience at our Escalon branch location. This position is responsible for handling customer transactions efficiently and accurately, while also providing exceptional service that fosters customer loyalty. The representative will be the first point of contact for customers, addressing their inquiries and resolving any issues they may encounter. By maintaining a thorough understanding of our banking products and services, the teller will effectively promote offerings that meet customer needs. Ultimately, the goal is to enhance customer satisfaction and contribute to the overall success of the branch.
Minimum Qualifications
High school diploma or equivalent.
Previous experience in customer service or a related field.
Strong numerical and cash handling skills.
Preferred Qualifications
Experience in the banking or financial services industry.
Familiarity with banking software and technology.
Responsibilities
Process customer transactions, including deposits, withdrawals, and loan payments with accuracy and efficiency.
Provide information about bank products and services, assisting customers in making informed decisions.
Address customer inquiries and resolve issues in a timely and professional manner.
Maintain compliance with banking regulations and internal policies to ensure the security of customer information.
Collaborate with team members to achieve branch goals and enhance the overall customer experience.
Skills The required skills for this position include strong communication and interpersonal abilities, attention to detail, problem‑solving skills, and proficiency in technology. Preferred skills such as bilingual communication will further enhance the ability to serve a diverse clientele.
Equal Pay & Opportunity Statement Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Banking
#J-18808-Ljbffr