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Alphabe Insight Inc

Customer Account Representative

Alphabe Insight Inc, Austin, Texas, us, 78716

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Company Description Skillbridge Academy is a forward-thinking organization dedicated to empowering talent through innovation, strategy, and impactful learning experiences. We work at the intersection of creativity and performance, helping brands communicate effectively while fostering professional growth within our team. At Skillbridge Academy, collaboration, ambition, and continuous improvement define our culture.

Job Description We are seeking a confident and customer-focused

Customer Account Representative

to join our Austin team. This role plays a vital part in maintaining strong client relationships, ensuring account satisfaction, and serving as a trusted point of contact for our customers. The ideal candidate is professional, organized, and motivated to deliver exceptional service while contributing to the company’s continued growth.

Key Responsibilities

Serve as the primary point of contact for assigned customer accounts

Maintain clear, professional, and timely communication with clients

Understand client needs and provide appropriate solutions or guidance

Manage account information accurately and efficiently

Coordinate internally to ensure smooth service delivery

Resolve inquiries and concerns with a solutions-oriented approach

Build long-term relationships that promote customer loyalty and trust

Qualifications

Strong communication and interpersonal skills

Professional attitude with a customer-first mindset

Ability to manage multiple accounts and priorities effectively

Detail-oriented with strong organizational skills

Comfortable working in a fast-paced, team-driven environment

Motivated to learn, grow, and develop professionally

Additional Information

Competitive salary ($57,000 — $62,000 per year)

Clear growth opportunities and career advancement pathways

Ongoing skill development and training support

Collaborative and professional work environment

Stable full-time position with long-term potential

Exposure to account management and client relationship development

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