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Indiana Farm Bureau Insurance

Customer Service Associate - Fishers

Indiana Farm Bureau Insurance, Fishers, Indiana, us, 46085

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Customer Service Associate - Fishers

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Indiana Farm Bureau Insurance

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Responsibilities

Takes incoming phone calls and answers customer questions.

Handles any walk-in customers.

Assist with claims paperwork that is requested by the claim’s representatives.

Provides proof of insurance documents that is requested by clients.

Collects payments.

Makes policy changes.

Any additional duties assigned by management.

Requirements For Success

High school diploma or GED equivalent.

1 year of customer service experience.

Property & Casualty insurance license required or must be able to obtain this license within 2 years.

Proficient in Microsoft Suite.

Strong communication skills.

Strong time management and problem-solving skills.

Strong attention to detail and accuracy.

IFBI Perks

An organization that values work/life balance

Paid vacation/sick leave

401(k) with match

Full time with a Monday - Friday schedule

Potential for a yearly bonus with a possible payout of up to 20% of the salary

Contests and incentives

Benefits eligibility within 30 days of employment

Negotiable pay based on level of experience

Collaborate in a team environment

Paid volunteer hours

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Insurance

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