TEKsystems c/o Allegis Group
Overview
Sr. Analyst/Lead of TVP Operations is a member of the TV Production support team.
Responsibilities
Own high priority and complex workplace issues through resolution.
Share results with team lead, Manager, Client Service (CS) Director.
Escalate issues to Tech Leader and provide end user workplace support including issue resolution, upgrades/patches, new software installations and general Q&A across PC, Mac, Smartphones, Tablets, BlackBerry and peripherals.
Must be proficient in Mac OS X and Mac OS X Server administration, Unix Command Line, VMware, Microsoft Windows, Microsoft Office, Final Draft, Final Cut Studio, QuickTime, Adobe Creative Suite.
Must be willing to work overtime, nights, holidays, and weekends, often with short notice.
Must be self‑sufficient, proactive, multi‑task, prioritize assignments under high pressure in a fast‑paced, deadline‑driven environment.
Install new workplace devices for end users including PC, Mac, peripherals, smartphones, and tablets.
Brainstorm workplace solutions where standard offerings are not available and collaborate with technical lead to create a proposal.
Conduct PC refresh pre‑site surveys to identify requirements for any hardware or software procurement.
Assist with small office moves; primarily computer disconnect/reconnect.
Assist troubleshooting by partnering with other IT teams across the organization.
Study new workplace technologies and attend/recommend training where needed with CS Manager.
Provide feedback from end users to their Client Services Manager and manage Business Aligned Client Services Team.
Maintain solid business relationships by communicating and providing bi‑weekly updates regarding overall health of client services support and status of planned infrastructure changes.
Continue to gather opportunities for improvement and attend business departmental staff meetings to provide updates.
Identify, document, and maintain list of department leaders & key business contacts.
Seek out and communicate upgrades impacting the workplace, including workplace related changes through workplace technology team, security team, and enterprise services team.
Skills
Mac, PC, Final Cut, Final Draft, movie magic budgeting, all in one printers, secure printing, WAN, LAN.
Experience Level Intermediate Level
Job Type & Location Contract to Hire position based out of New York, NY.
Pay and Benefits The pay range for this position is $25.00 – $37.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions; Life Insurance (Voluntary Life & AD&D); Short and long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type Fully onsite position in New York, NY.
Application Deadline This position is anticipated to close on Dec 27, 2025.
About TEKsystems TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Legal Notice The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities
Own high priority and complex workplace issues through resolution.
Share results with team lead, Manager, Client Service (CS) Director.
Escalate issues to Tech Leader and provide end user workplace support including issue resolution, upgrades/patches, new software installations and general Q&A across PC, Mac, Smartphones, Tablets, BlackBerry and peripherals.
Must be proficient in Mac OS X and Mac OS X Server administration, Unix Command Line, VMware, Microsoft Windows, Microsoft Office, Final Draft, Final Cut Studio, QuickTime, Adobe Creative Suite.
Must be willing to work overtime, nights, holidays, and weekends, often with short notice.
Must be self‑sufficient, proactive, multi‑task, prioritize assignments under high pressure in a fast‑paced, deadline‑driven environment.
Install new workplace devices for end users including PC, Mac, peripherals, smartphones, and tablets.
Brainstorm workplace solutions where standard offerings are not available and collaborate with technical lead to create a proposal.
Conduct PC refresh pre‑site surveys to identify requirements for any hardware or software procurement.
Assist with small office moves; primarily computer disconnect/reconnect.
Assist troubleshooting by partnering with other IT teams across the organization.
Study new workplace technologies and attend/recommend training where needed with CS Manager.
Provide feedback from end users to their Client Services Manager and manage Business Aligned Client Services Team.
Maintain solid business relationships by communicating and providing bi‑weekly updates regarding overall health of client services support and status of planned infrastructure changes.
Continue to gather opportunities for improvement and attend business departmental staff meetings to provide updates.
Identify, document, and maintain list of department leaders & key business contacts.
Seek out and communicate upgrades impacting the workplace, including workplace related changes through workplace technology team, security team, and enterprise services team.
Skills
Mac, PC, Final Cut, Final Draft, movie magic budgeting, all in one printers, secure printing, WAN, LAN.
Experience Level Intermediate Level
Job Type & Location Contract to Hire position based out of New York, NY.
Pay and Benefits The pay range for this position is $25.00 – $37.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions; Life Insurance (Voluntary Life & AD&D); Short and long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type Fully onsite position in New York, NY.
Application Deadline This position is anticipated to close on Dec 27, 2025.
About TEKsystems TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Legal Notice The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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