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Findlay-Hancock County Public Library

Circulation Services Assistant

Findlay-Hancock County Public Library, Findlay, Ohio, us, 45839

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Circulation Services Assistant

position at

Findlay-Hancock County Public Library .

Summary / Objective Under direction, the Circulation Services Assistant provides circulation services to patrons and supports the Circulation Services Department with projects as assigned.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Circulation Service

Checks items in and out, ensuring accurate transactions

Assists patrons in matters relating to their library accounts, including registering patrons for library cards

Accepts applications for Golden Buckeye and Voter Registration

Provides curbside service to patrons

Assesses, accepts and processes fine and fee payments

Prepares, receives and processes library materials to and from other locations

Customer Service

Provides excellent customer service to all library patrons

Maintains confidentiality of patron information

Responds to questions from patrons in person, over the phone and/or virtually

Directs patrons to library areas, staff, or outside agencies as appropriate

Retrieves library materials for patrons

Outreach Services

Selects materials for delivery to individual patrons and/or community partners

Teamwork

Maintains a collaborative working environment

Provides support to department projects, as needed

Attends meetings and serves on staff committees, as requested

Supports library-wide initiatives, such as SummerREAD

Miscellaneous

Records statistics for library transactions, as required

Maintains and increases library knowledge and skills through professional development

Represents the library at community events, as assigned

Performs additional duties and assignments, as required

Physical and Environmental Factors Physical:

Frequent walking, sitting, standing, stooping, kneeling, crouching and pushing carts. Moving/lifting up to 50 pounds, pushing up to 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Environmental:

Typical office setting with no extreme temperatures or fumes. Minimal, if any, exposure to hazardous materials. Exposure to dust.

Requirements

Education:

High School diploma or equivalent.

Experience:

One (1) to three (3) years of customer service experience is preferred.

Helpful Skills and Abilities:

Effective verbal and interpersonal skills to respond to coworkers, supervisor, and patrons. Organization, prioritizing and coordinating multiple tasks. Basic communication skills. Basic computer skills. Incumbent may be required to work a flexible schedule including evenings and weekends.

Schedule:

The schedule will rotate between the Library's Circulation department and the Bookmobile.

Application deadline:

Applications are due by Thursday, January 8, 2026 at 4:00 p.m.

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