Kforce Technology Staffing
Service Desk/Device Management Technician
Kforce Technology Staffing, Daytona Beach, Florida, United States, 32118
RESPONSIBILITIES
Kforce has a client in Daytona Beach, FL that is seeking a Service Desk/Device Management Technician for a hybrid role.
SUMMARY The Service Desk Technician provides troubleshooting assistance to employees, various day‑to‑day tasks associated with the IT department, and other specially assigned tasks as needed. A proficiency in Microsoft Office products is needed, along with familiarity with the Microsoft Windows Server environment. Additional third‑party products are used and must be learned by the Service Desk Technician as needed.
RESPONSIBILITIES
Handles administrate tasks as needed (New Customer set‑up, Knowledge Base creation and management)
Inventory/Asset Management
Assist end users with use of technology
Support end users with all hardware and software
Active Directory: Perform tasks related to provisioning and deactivation of network user accounts
Engage with other IT departments for process and systems Go‑Live events
Will be working with
Printer Support
Microsoft O365 Suite
Microsoft Windows 10
Apple/iPhone
REQUIREMENTS
Microsoft background
Apple experience
Printers experience
Office365 experience
AzureAD experience
SNOW experience
Device Management and Help Desk Support experience
Strong customer service skills
Upbeat, professional
COMPENSATION The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
BENEFITS We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
DISCLAIMER Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
EEO STATEMENT Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
APPLICANT NOTICE By clicking Apply Today you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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SUMMARY The Service Desk Technician provides troubleshooting assistance to employees, various day‑to‑day tasks associated with the IT department, and other specially assigned tasks as needed. A proficiency in Microsoft Office products is needed, along with familiarity with the Microsoft Windows Server environment. Additional third‑party products are used and must be learned by the Service Desk Technician as needed.
RESPONSIBILITIES
Handles administrate tasks as needed (New Customer set‑up, Knowledge Base creation and management)
Inventory/Asset Management
Assist end users with use of technology
Support end users with all hardware and software
Active Directory: Perform tasks related to provisioning and deactivation of network user accounts
Engage with other IT departments for process and systems Go‑Live events
Will be working with
Printer Support
Microsoft O365 Suite
Microsoft Windows 10
Apple/iPhone
REQUIREMENTS
Microsoft background
Apple experience
Printers experience
Office365 experience
AzureAD experience
SNOW experience
Device Management and Help Desk Support experience
Strong customer service skills
Upbeat, professional
COMPENSATION The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
BENEFITS We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
DISCLAIMER Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
EEO STATEMENT Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
APPLICANT NOTICE By clicking Apply Today you agree to receive calls, AI‑generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
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