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CVS Health

Shift Supervisor Trainee

CVS Health, Glenmont, New York, United States, 12077

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Shift Supervisor Trainee

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CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

Management: Work effectively with store management and store crews.

Supervise the store’s crew through assigning, directing and following up of all activities.

Effectively communicate information both to and from store management and crews.

Customer Service: Assist customers with their questions, problems and complaints.

Promote CVS customer service culture: greet, offer help, and thank.

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.

Maintain customer/patient confidentiality.

Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail.

Education High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours 29

Time Type Part time

Pay Range $17.50 - $27.00

Great Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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