CVS Health
Shift Supervisor
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Shift Supervisor
role at
CVS Health .
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up of all activities; effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience; maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off‑shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer proficiency.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Job Details
Anticipated Weekly Hours: 28
Time Type: Part time
Pay Range: $16.00 - $23.00 hourly (base rate)
Seniority Level: Mid‑Senior level
Employment Type: Part‑time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Benefits
Affordable medical plan options, 401(k) plan with matching contributions, employee stock purchase plan.
No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
Benefit solutions: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more.
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Shift Supervisor
role at
CVS Health .
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up of all activities; effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with questions, problems, and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience; maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise; stock shelves; execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off‑shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills, and computer proficiency.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Job Details
Anticipated Weekly Hours: 28
Time Type: Part time
Pay Range: $16.00 - $23.00 hourly (base rate)
Seniority Level: Mid‑Senior level
Employment Type: Part‑time
Job Function: Management and Manufacturing
Industries: Hospitals and Health Care
Benefits
Affordable medical plan options, 401(k) plan with matching contributions, employee stock purchase plan.
No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching.
Benefit solutions: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more.
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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