Dunavant Enterprises, Inc.
Accounts Receivable Manager
Dunavant Enterprises, Inc., Memphis, Tennessee, United States, 38120
Position Summary
Responsible for overseeing and managing the accounts receivable functions of a company. This includes supervising the billing and collections team, ensuring timely and accurate invoicing, monitoring customer payments and implementing effective credit control measures. Plays a crucial role in maintaining positive cash flow and minimizing bad debt for the organization.
Reporting Work location: Memphis, TN headquarters Reports to: Logistics Controller Office hours: 8:00am to 5:00pm CST with after-hours engagement as required HR FLSA Status: Exempt
Essential Functions, Job Duties, and Responsibilities Accounts Receivable Operations Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections. Ensure accurate and timely processing of customer payments and resolution of discrepancies. Manage customer accounts, monitor aging reports and minimize overdue receivables. Credit and Risk Management Assess creditworthiness of new and existing customers by analyzing financial data and credit reports. Establish and maintain credit limits and terms for customers in accordance with company policies. Monitor and manage credit risks to minimize bad debt exposure. Collections and Customer Relations Implement effective collection strategies to reduce outstanding receivables and improve cash flow. Resolve escalated customer disputes and issues with professionalism and efficiency. Foster strong relationships with customers to ensure satisfaction and timely payment. Compliance and Reporting Ensure compliance with internal controls, financial policies and relevant regulations. Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends. Support audits by providing necessary documentation and responding to inquiries. Process Improvement and Technology Utilization Identify and implement process improvements to increase efficiency and accuracy in AR operations. Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities. Stay informed of emerging technologies and best practices in accounts receivable management. Analyze trends, identify areas of improvement and present findings to management. Team Leadership and Development Supervise, mentor and develop a team of accounts receivable professionals. Provide training and guidance to ensure adherence to policies and procedures. Foster a collaborative and results-oriented team environment. Keep the team updated on industry best practices and changes in regulations.
Key Performance Indicators (KPIs) – Measured Weekly/Monthly
Days Sales Outstanding (DSO): Reduce company DSO to
Past-due Balances: Reduce past due amounts to under 20% of total A/R Collections Effectiveness Index: >75% Average Days Delinquent:
Bad Debt Ratio:
Education and Experience Requirements Bachelor's degree in Finance, Accounting, or related field Minimum of 5 years of experience in accounts receivable management or general accounting management Strong understanding of billing and collection processes Expertise in Generally Accepted Accounting Principles (GAAP) Proficiency with accounting software and MS Office, especially Excel Excellent analytical and problem-solving skills Strong communication and negotiation skills High degree of accuracy and attention to detail Ability to manage and prioritize multiple tasks and deadlines Knowledge of applicable laws, codes, and regulations Adept at preparing detailed reports on accounts receivable status Ability to work collaboratively across departmental functions
Minimum Skills, Knowledge, and Ability Requirements
Computer skills – Proficient in Microsoft Office Suite and Adobe. Must be able to learn other accounting software systems. Excellent organizational skills and attention to detail. Ability to maintain confidential and meticulous records. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence and to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. xsgimln Ability to deal with problems involving several concrete variables in standardized situations.
Do you have the skills to fill this role Read the complete details below, and make your application today.
PI697e257dc0c6-3631
Responsible for overseeing and managing the accounts receivable functions of a company. This includes supervising the billing and collections team, ensuring timely and accurate invoicing, monitoring customer payments and implementing effective credit control measures. Plays a crucial role in maintaining positive cash flow and minimizing bad debt for the organization.
Reporting Work location: Memphis, TN headquarters Reports to: Logistics Controller Office hours: 8:00am to 5:00pm CST with after-hours engagement as required HR FLSA Status: Exempt
Essential Functions, Job Duties, and Responsibilities Accounts Receivable Operations Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections. Ensure accurate and timely processing of customer payments and resolution of discrepancies. Manage customer accounts, monitor aging reports and minimize overdue receivables. Credit and Risk Management Assess creditworthiness of new and existing customers by analyzing financial data and credit reports. Establish and maintain credit limits and terms for customers in accordance with company policies. Monitor and manage credit risks to minimize bad debt exposure. Collections and Customer Relations Implement effective collection strategies to reduce outstanding receivables and improve cash flow. Resolve escalated customer disputes and issues with professionalism and efficiency. Foster strong relationships with customers to ensure satisfaction and timely payment. Compliance and Reporting Ensure compliance with internal controls, financial policies and relevant regulations. Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends. Support audits by providing necessary documentation and responding to inquiries. Process Improvement and Technology Utilization Identify and implement process improvements to increase efficiency and accuracy in AR operations. Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities. Stay informed of emerging technologies and best practices in accounts receivable management. Analyze trends, identify areas of improvement and present findings to management. Team Leadership and Development Supervise, mentor and develop a team of accounts receivable professionals. Provide training and guidance to ensure adherence to policies and procedures. Foster a collaborative and results-oriented team environment. Keep the team updated on industry best practices and changes in regulations.
Key Performance Indicators (KPIs) – Measured Weekly/Monthly
Days Sales Outstanding (DSO): Reduce company DSO to
Past-due Balances: Reduce past due amounts to under 20% of total A/R Collections Effectiveness Index: >75% Average Days Delinquent:
Bad Debt Ratio:
Education and Experience Requirements Bachelor's degree in Finance, Accounting, or related field Minimum of 5 years of experience in accounts receivable management or general accounting management Strong understanding of billing and collection processes Expertise in Generally Accepted Accounting Principles (GAAP) Proficiency with accounting software and MS Office, especially Excel Excellent analytical and problem-solving skills Strong communication and negotiation skills High degree of accuracy and attention to detail Ability to manage and prioritize multiple tasks and deadlines Knowledge of applicable laws, codes, and regulations Adept at preparing detailed reports on accounts receivable status Ability to work collaboratively across departmental functions
Minimum Skills, Knowledge, and Ability Requirements
Computer skills – Proficient in Microsoft Office Suite and Adobe. Must be able to learn other accounting software systems. Excellent organizational skills and attention to detail. Ability to maintain confidential and meticulous records. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence and to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. xsgimln Ability to deal with problems involving several concrete variables in standardized situations.
Do you have the skills to fill this role Read the complete details below, and make your application today.
PI697e257dc0c6-3631