Oracle
Global OCI Application Engineer, Global Physical Security (GPS) Systems Operatio
Oracle, Santa Clara, California, us, 95053
Global OCI Application Engineer, Global Physical Security (GPS) Systems Operations
Apply for the
Global OCI Application Engineer, Global Physical Security (GPS) Systems Operations
role at
Oracle
Join the Global Physical Security (GPS) Systems Operations Team to support access control, biometric, Physical Identity Access Management (PIAM), lobby kiosk, and other security system applications across Oracle’s hyperscale, colocation (Colo), and corporate sites.
Work Location Flex, Bay Area, CA, USA
– Seeking candidates based in the Bay Area and within commuting distance to Oracle offices in Redwood City, Pleasanton, or Santa Clara, CA to work in‑office generally 2 days or less.
Travel Component Up to 25% travel – some global – may be required as needed.
Responsibilities
Implement and troubleshoot application configuration changes for access control, biometric, PIAM, and lobby kiosk systems to support evolving business and security needs.
Resolve integration and connectivity issues within and between security platforms and connected applications.
Provide expert end‑user and stakeholder support, addressing access issues, requests, and incidents in a timely fashion.
Collaborate with business process owners and stakeholders to understand operational requirements, develop implementation strategies, and document best practices.
Maintain reliable, scalable operations across all supported security applications, proactively monitoring for issues and optimizing system performance.
Ensure security and compliance through effective management of application rules, playbooks, and system access privileges.
Assist with testing and deployment of new features, enhancements, and software updates.
Document configuration changes, troubleshooting procedures, and operational workflows to support audits and continual improvement.
Required Qualifications & Key Competencies
Minimum 3 years of technical or application support experience, preferably in access control, PIAM, or security system environments.
Hands‑on experience with enterprise access control, biometric, or PIAM applications (e.g., RightCrowd, HID SAFE, Lenel, Alcatraz AI).
Strong troubleshooting, analytical, and problem‑solving skills.
Ability to collaborate across teams and with application vendors in a dynamic, global setting.
Excellent written and verbal communication skills.
Strong documentation skills and attention to detail.
Proactive approach to optimizing system operations and addressing vulnerabilities or inefficiencies.
Desirable Qualifications
Experience supporting physical security systems at hyperscale, Colo, or enterprise corporate sites.
Certifications or specialized training on relevant access control and PIAM platforms.
Familiarity with security compliance requirements and audit practices.
Salary & Benefits US: Hiring range in USD from $74,700 – $178,100 per year. May be eligible for bonus and equity.
Oracle offers a comprehensive benefits package including:
Medical, dental, and vision insurance, including expert medical opinion
Short‑term and long‑term disability
Life insurance and AD&D
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off – flexible vacation and accrued vacation rates depending on hours worked
11 paid holidays
Paid sick leave: 72 hours upon hire, refreshed each calendar year up to a maximum of 112 hours
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal services
Voluntary benefits including auto, homeowner, and pet insurance
About Oracle As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We are committed to building an inclusive workforce and encouraging employees to give back to their communities through volunteer programs.
EEO Statement Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr
Global OCI Application Engineer, Global Physical Security (GPS) Systems Operations
role at
Oracle
Join the Global Physical Security (GPS) Systems Operations Team to support access control, biometric, Physical Identity Access Management (PIAM), lobby kiosk, and other security system applications across Oracle’s hyperscale, colocation (Colo), and corporate sites.
Work Location Flex, Bay Area, CA, USA
– Seeking candidates based in the Bay Area and within commuting distance to Oracle offices in Redwood City, Pleasanton, or Santa Clara, CA to work in‑office generally 2 days or less.
Travel Component Up to 25% travel – some global – may be required as needed.
Responsibilities
Implement and troubleshoot application configuration changes for access control, biometric, PIAM, and lobby kiosk systems to support evolving business and security needs.
Resolve integration and connectivity issues within and between security platforms and connected applications.
Provide expert end‑user and stakeholder support, addressing access issues, requests, and incidents in a timely fashion.
Collaborate with business process owners and stakeholders to understand operational requirements, develop implementation strategies, and document best practices.
Maintain reliable, scalable operations across all supported security applications, proactively monitoring for issues and optimizing system performance.
Ensure security and compliance through effective management of application rules, playbooks, and system access privileges.
Assist with testing and deployment of new features, enhancements, and software updates.
Document configuration changes, troubleshooting procedures, and operational workflows to support audits and continual improvement.
Required Qualifications & Key Competencies
Minimum 3 years of technical or application support experience, preferably in access control, PIAM, or security system environments.
Hands‑on experience with enterprise access control, biometric, or PIAM applications (e.g., RightCrowd, HID SAFE, Lenel, Alcatraz AI).
Strong troubleshooting, analytical, and problem‑solving skills.
Ability to collaborate across teams and with application vendors in a dynamic, global setting.
Excellent written and verbal communication skills.
Strong documentation skills and attention to detail.
Proactive approach to optimizing system operations and addressing vulnerabilities or inefficiencies.
Desirable Qualifications
Experience supporting physical security systems at hyperscale, Colo, or enterprise corporate sites.
Certifications or specialized training on relevant access control and PIAM platforms.
Familiarity with security compliance requirements and audit practices.
Salary & Benefits US: Hiring range in USD from $74,700 – $178,100 per year. May be eligible for bonus and equity.
Oracle offers a comprehensive benefits package including:
Medical, dental, and vision insurance, including expert medical opinion
Short‑term and long‑term disability
Life insurance and AD&D
Health care and dependent care Flexible Spending Accounts
Pre‑tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off – flexible vacation and accrued vacation rates depending on hours worked
11 paid holidays
Paid sick leave: 72 hours upon hire, refreshed each calendar year up to a maximum of 112 hours
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal services
Voluntary benefits including auto, homeowner, and pet insurance
About Oracle As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We are committed to building an inclusive workforce and encouraging employees to give back to their communities through volunteer programs.
EEO Statement Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr