Novo
A fast-growing fintech startup in New York is seeking a passionate team member for their Escalations Team within Customer Support. You will improve the customer experience through high-touch support and effective escalation management. The ideal candidate has 2+ years in customer-facing roles, strong problem-solving and communication skills, and a solid understanding of financial products. This position offers a salary range of $52,000 - $54,080 annually, plus potential bonuses and equity packages.
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