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Delaneyatthevale

Move In Coordinator

Delaneyatthevale, Clearwater, Florida, United States, 34623

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Why Join Regency Oaks?

Established Community

– Be part of a trusted CCRC with a strong reputation.

Stable Work Environment

– Enjoy the security and support of a long-standing organization.

Competitive Pay

– Earn a salary that reflects your skills and dedication.

Excellent Benefits Package

– Full-time & Part-time Associates eligible for Medical, Dental & Vision coverage starting the next month following Hire Date!

401(k) with Employer Match

– Secure your future with our generous retirement plan, fully vested after 90 days!

Gourmet Meal Availability for Staff

– Enjoy fresh, chef-prepared meals while on shift.

Regency Oaks is an upscale Senior Living community located on 40 acres in Pinellas County. We offer a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities.

As a life care community, Regency Oaks makes aging in place simple. Residents are able to seamlessly transition from independent living to assisted living, and skilled nursing care, as their healthcare needs change.

Regency Oaks is recruiting for a hospitality focused Move In Coordinator to join our team!

Responsibilities

Answers and directs incoming phone calls and assists with adding prospects to the RSVP log for upcoming Marketing Events.

Greets and serves all visitors to the marketing office in accordance with the LifeCare Services Extraordinary Impressions program.

Facilitates discussions and paperwork of UTO (unit turnover) work completed at the expense of the Community to ready an apartment for the next occupant – works collaboratively with the Contractor and the Manager of the Maintenance Department.

Working with the Contractor, Community Maintenance and Housekeeping departments to ensure timelines are reset, met and achieved, in terms of when work begins and advances from department to department, ensuring an on-time move-in by the new Resident.

Processes and coordinates invoices between Contractor and New Resident for Resident Funded upgrades.

Serves as the primary marketing and sales contact for communication with other departments and Resident groups regarding upcoming move-ins, etc.

Redirects Resident to appropriate contact for questions, comments or concerns.

Maintains a professional appearance at all times.

Works with the incoming resident on any Resident funded upgrades – this encompasses discussions on color selections on carpet or alternative upgraded flooring options; possible upgrades to tile in bathroom/s; possible upgrades to counter-tops in kitchen and/or bathroom/s; glass enclosing the lanai if not already done; adding other upgrades such as crown molding, special faucets, roll-in shower installation, additional stackable washer/dryer unit, etc.

Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes.

Prepares closing documentation and internal communication timely and accurately.

Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.

Updates as needed the community move-in resource guide.

Qualifications

College degree with a minimum of two years related work experience.

Organizational skills.

Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential.

Proficient in the use of various software including all Microsoft Office applications.

Strong written and verbal communication skills.

Excellent proofreading skills.

Ability to multitask.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement – please apply, we'd love to get to know you!

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