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Gabriel Group

Employee Benefits Account Manager

Gabriel Group, Oklahoma City, Oklahoma, United States, 73116

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Employee Benefits Account Manager (Finance) For over 97 years, Dillingham Insurance has strived to be the best workplace for our employees, and partner for clients and carriers, while encouraging a family‑atmosphere that enables people, businesses and communities to grow. We help people and businesses who are exhausted by impersonal and confusing insurance options, through personalized consulting and transparent, thoughtful, and comprehensive insurance solutions that are easy to understand, while still delivering results.

We offer business insurance, group benefits, personal lines, and human resource solutions from both foreign and domestic markets to our clients of all sizes across the United States. If you are looking for a company with genuine care and concern for its employees, a commitment to excellence, and a culture of growth and innovation, consider joining the Dillingham Team.

Service, Growth, Transparency, Innovation

The Employee Benefits Account Manager is responsible for managing and servicing client employee benefit programs, ensuring client satisfaction and plan compliance. This role involves direct client interaction, benefit plan analysis, problem resolution, and coordination with producers, vendors and carriers.

Client Relationship Management

Manage and oversee client fully‑insured, and level‑funded plans.

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing ongoing support.

Coordinate benefit plan implementations, and renewals in collaboration with producers, clients and carriers.

Coordinate with Customer Relations on all eligibility and claim related issues to ensure timely resolution is made.

Benefits Consultation Provide expert advice on employee benefits program design, including health insurance, to ensure competitive and attractive packages.

Offer guidance and tools for compliance with state and federal regulations.

Prepare and present benefit plan options, renewal proposals, and reports to clients, offering insights and recommendations based on regulatory changes, industry trends, client needs and budget.

Data Analysis and Reporting

Prepare and deliver plan performance reports to clients illustrating the performance and cost-effectiveness of their benefits programs on a pre‑renewal & renewal basis.

Conduct market analysis, manage the RFP process, negotiate with carriers, prepare proposals, and make recommendations.

Analyze benefits utilization data to identify cost‑saving opportunities and program improvements.

Compliance & Documentation

Ensure all client interactions, policies, and renewals comply with industry regulations and internal company policies.

Maintain detailed records and ensure all policy documents are up to date.

Adhere to the Dillingham Employee Benefits process & workflows as it relates to the proper process and procedures related to documentation saved in Brokerage Builder.

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