CARNIVAL CRUISE LINES
Overview
The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality. Essential Functions
Creative Development & Design Execution — Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events. Digital Marketing Support — Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets. Project Coordination & Communication — Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables. Brand Stewardship & Visual Consistency — Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience. Reporting & Data Capture — Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights. Qualifications
Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field; or equivalent professional experience in creative services or merchandising. 2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software. Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce. Strong portfolio showcasing a range of design work across digital and print. Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously. Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control. Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences. Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs. Salesforce or similar product knowledge. Experience developing and managing project timelines, milestones, and status updates across teams. Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard). Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications. Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives. Knowledge, Skills & Abilities
Graphic Arts Expertise — Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools. Strong understanding of visual storytelling, branding, and design principles. Digital Platform Experience — Proficient technical knowledge to bridge business requirements and processes with digital platforms. Experience implementing configuration changes, including automation, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. Project Management — Experience developing timelines, tracking progress, and communicating updates. Collaboration & Communication — Excellent interpersonal skills with the ability to work cross-functionally and present ideas clearly. Comfortable receiving and incorporating feedback from diverse stakeholders. Creative Thinking & Problem Solving — Innovative mindset with a passion for design and continuous improvement. Knowledge — Understanding of workplace policies and procedures; familiarity with team collaboration tools and techniques. Skills — Digital illustration, layout design, photo editing, and animation. Abilities — Ability to streamline ideas into compelling visuals that communicate key messages. Physical Demands
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel
Less than 25% with shipboard travel likely. Work Conditions
Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. Location Requirements
This position is classified as “in-office.” It requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. EEO & Company Information
Carnival Corporation & plc is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. About Us
Carnival Corporation & plc is the world’s largest leisure travel company, with a mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
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The Specialist, Creative Services & Merchandising is a visual storyteller and creative collaborator who supports the internal concepting process and execution of branded experiences across the Global Gaming organization. This role blends graphic design expertise with project coordination, working cross-functionally to develop compelling visual communications that inspire and captivate audiences. The Specialist is responsible for creating and modifying graphics, illustrations, and digital assets for a variety of purposes including branding, advertising, digital media, and print materials, while maintaining brand consistency and ensuring production quality. Essential Functions
Creative Development & Design Execution — Create and modify graphics, illustrations, images, and other artwork for communication pieces, intradepartmental requests, and events. Digital Marketing Support — Support CRM platform content and creative needs, including email templates, push notifications, and lifecycle marketing assets. Project Coordination & Communication — Support the internal creative concepting process by collaborating with cross-functional teams including marketing, events, operations, and external vendors. Develop and communicate timelines, milestones, next steps, and status updates to stakeholders. Prepare files for production and maintain quality control across deliverables. Brand Stewardship & Visual Consistency — Maintain brand consistency across all communications and materials. Collaborate with team members to brainstorm new ideas and design solutions that elevate the guest experience. Reporting & Data Capture — Track engagement metrics for creative campaigns and digital platform communications. Support dashboards and reporting tools for leadership insights. Qualifications
Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field; or equivalent professional experience in creative services or merchandising. 2+ years of experience in graphic design, visual storytelling, or creative production within a marketing, branding, or merchandising environment. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools such as graphic tablets and animation software. Experience in setting up and managing user profiles, roles, and permission sets in a digital platform such as Salesforce. Strong portfolio showcasing a range of design work across digital and print. Excellent communication and collaboration skills, with the ability to work cross-functionally and manage multiple projects simultaneously. Demonstrated ability to maintain brand consistency and prepare production-ready files with attention to quality control. Hands-on experience creating and modifying graphics, illustrations, HTML emails and digital assets for campaigns, merchandise, and branded experiences. Proven track record of supporting internal creative concepting processes and translating ideas into compelling visual designs. Salesforce or similar product knowledge. Experience developing and managing project timelines, milestones, and status updates across teams. Familiarity with preparing files for production and ensuring visual quality across formats (print, digital, shipboard). Experience collaborating with marketing, merchandising, and event teams to deliver cohesive visual communications. Strong eye for detail and ability to streamline ideas into clear, impactful visual narratives. Knowledge, Skills & Abilities
Graphic Arts Expertise — Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools. Strong understanding of visual storytelling, branding, and design principles. Digital Platform Experience — Proficient technical knowledge to bridge business requirements and processes with digital platforms. Experience implementing configuration changes, including automation, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. Project Management — Experience developing timelines, tracking progress, and communicating updates. Collaboration & Communication — Excellent interpersonal skills with the ability to work cross-functionally and present ideas clearly. Comfortable receiving and incorporating feedback from diverse stakeholders. Creative Thinking & Problem Solving — Innovative mindset with a passion for design and continuous improvement. Knowledge — Understanding of workplace policies and procedures; familiarity with team collaboration tools and techniques. Skills — Digital illustration, layout design, photo editing, and animation. Abilities — Ability to streamline ideas into compelling visuals that communicate key messages. Physical Demands
Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel
Less than 25% with shipboard travel likely. Work Conditions
Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. Location Requirements
This position is classified as “in-office.” It requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. EEO & Company Information
Carnival Corporation & plc is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. About Us
Carnival Corporation & plc is the world’s largest leisure travel company, with a mission to deliver unforgettable happiness to our guests through our diverse portfolio of leading cruise brands and island destinations. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
#J-18808-Ljbffr