Campus IT Help Desk Specialist - Fast, Friendly Support

A private institution of higher education in North Carolina is seeking a Help Desk Support Specialist to provide technical assistance and support related to computer systems and classroom equipment. The ideal candidate will have experience in help desk support, be proficient in diagnosing issues, and possess strong customer service skills. Responsibilities include troubleshooting requests via phone and email, assisting users with software and hardware issues, and entering tickets for tracking. This role requires excellent communication and problem-solving abilities. #J-18808-Ljbffr