Campus IT Help Desk Specialist — User Support Pro

A supportive educational institution in East Hartford is seeking a Help Desk Specialist to provide technical support to faculty, staff, and students. This entry-level position entails troubleshooting PC and MAC hardware and software issues, responding to user requests via various channels, and collaborating with the IT department. Candidates should have strong communication and problem-solving skills, along with a commitment to promoting diversity and inclusion. A+ certification is a plus. This role offers full-time employment in a dynamic IT environment. #J-18808-Ljbffr