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Role Data Center Technician (Mac Infrastructure & Network Support)
Location 6906 S 204th St, Kent, WA 98032, USA
Duration 6 Months (Possible extension/permanent hire)
Job Description We are seeking a highly skilled Data Center Technician to support and maintain our Mac-based compute infrastructure and associated data center environments.
Key Responsibilities
Primary – Mac/Server Infrastructure Operations (80%)
Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini, and similar Apple hardware in the data center.
Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues).
Manage device imaging, configuration, firmware updates, and lifecycle operations.
Monitor system health, handle incident response, and support operational uptime SLAs.
Maintain accurate asset records, labeling, inventory, and documentation.
Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets.
Perform iLO administration for HP and Dell machines.
Secondary – Data Center & Networking Support (20%)
Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
Perform structured cabling (fiber and copper), patching, tracing, and labeling.
Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components.
Collaborate with network engineering to elevate and resolve complex issues.
Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.
Required Qualifications
3+ years of experience in data center operations or hardware support roles.
Hands‑on experience with Mac hardware (Mac Studio, Mac Mini, Mac Pro) in production or lab environments.
Strong understanding of racking, stacking, cabling, and general data center best practices.
Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
Experience with ticketing systems, documentation, and asset tracking tools.
Ability to lift and move equipment (up to ~50 lbs) and work in data center environments.
Preferred Qualifications
Familiarity with Jamf and automation workflows for Mac devices.
Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
Understanding of OS imaging, basic scripting (Python/Bash), or automation.
Past experience supporting build farms, developer infrastructure, or similar environments.
Awareness of Agile practices and familiarity with ServiceNow or Wolken ticketing systems.
Soft Skills
Strong communication and documentation abilities.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and collaborate across engineering, networking, and data center teams.
Highly organized with the ability to manage multiple tasks simultaneously.
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Get AI-powered advice on this job and more exclusive features.
Role Data Center Technician (Mac Infrastructure & Network Support)
Location 6906 S 204th St, Kent, WA 98032, USA
Duration 6 Months (Possible extension/permanent hire)
Job Description We are seeking a highly skilled Data Center Technician to support and maintain our Mac-based compute infrastructure and associated data center environments.
Key Responsibilities
Primary – Mac/Server Infrastructure Operations (80%)
Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini, and similar Apple hardware in the data center.
Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues).
Manage device imaging, configuration, firmware updates, and lifecycle operations.
Monitor system health, handle incident response, and support operational uptime SLAs.
Maintain accurate asset records, labeling, inventory, and documentation.
Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets.
Perform iLO administration for HP and Dell machines.
Secondary – Data Center & Networking Support (20%)
Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.).
Perform structured cabling (fiber and copper), patching, tracing, and labeling.
Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting.
Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components.
Collaborate with network engineering to elevate and resolve complex issues.
Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning.
Required Qualifications
3+ years of experience in data center operations or hardware support roles.
Hands‑on experience with Mac hardware (Mac Studio, Mac Mini, Mac Pro) in production or lab environments.
Strong understanding of racking, stacking, cabling, and general data center best practices.
Working knowledge of network switches, Ethernet standards, and basic L2 protocols.
Experience with ticketing systems, documentation, and asset tracking tools.
Ability to lift and move equipment (up to ~50 lbs) and work in data center environments.
Preferred Qualifications
Familiarity with Jamf and automation workflows for Mac devices.
Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting.
Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.).
Understanding of OS imaging, basic scripting (Python/Bash), or automation.
Past experience supporting build farms, developer infrastructure, or similar environments.
Awareness of Agile practices and familiarity with ServiceNow or Wolken ticketing systems.
Soft Skills
Strong communication and documentation abilities.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and collaborate across engineering, networking, and data center teams.
Highly organized with the ability to manage multiple tasks simultaneously.
Referrals increase your chances of interviewing at Jobs via Dice by 2x
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