Amazon Jobs
ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering
Amazon Jobs, Arlington, Virginia, United States, 22201
Application Deadline
Application deadline: Jan 5, 2026
Overview Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.
Team The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, simplify solutions to complex problems, and ensure that our customers continue to have the best experience possible.
Responsibilities In this role you will take a defined set of tasks and execute them on schedule. You identify ineffective processes, technical implementations that are not highly available, performant, or maintainable, and operational risks. You identify operational concerns and resolve, mitigate, or escalate them in a timely manner.
This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.
Security Requirements This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
A Day in the Life On a typical day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.
Qualifications
High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
1-3 years of experience with Networking (TCP/IP, DNS)
1-3 years of experience with Troubleshooting / Support for technical IT issues
Current, active US Government Security Clearance of TS/SCI with Polygraph
Experience with internet fundamentals and cloud computing concepts
Experience with AWS core services, Command Console, or command line interface
Experience with compute, database and storage concepts
Experience with Virtualization (VMware, Xen, Hypervisor)
Experience with security concepts and best practices
Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
Experience managing full application stacks from the OS up through custom applications
Benefits Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Colorado $91,000 - $152,000 annually National $81,900 - $152,000 annually
#J-18808-Ljbffr
Overview Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.
Team The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, simplify solutions to complex problems, and ensure that our customers continue to have the best experience possible.
Responsibilities In this role you will take a defined set of tasks and execute them on schedule. You identify ineffective processes, technical implementations that are not highly available, performant, or maintainable, and operational risks. You identify operational concerns and resolve, mitigate, or escalate them in a timely manner.
This is a shift work position. This team works 24/7 operations, and may require you to work some nights and/or weekends.
Security Requirements This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
A Day in the Life On a typical day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.
Qualifications
High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
1-3 years of experience with Systems Administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.)
1-3 years of experience with Networking (TCP/IP, DNS)
1-3 years of experience with Troubleshooting / Support for technical IT issues
Current, active US Government Security Clearance of TS/SCI with Polygraph
Experience with internet fundamentals and cloud computing concepts
Experience with AWS core services, Command Console, or command line interface
Experience with compute, database and storage concepts
Experience with Virtualization (VMware, Xen, Hypervisor)
Experience with security concepts and best practices
Experience with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools
Experience managing full application stacks from the OS up through custom applications
Benefits Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits/us-benefits-and-stock.
Colorado $91,000 - $152,000 annually National $81,900 - $152,000 annually
#J-18808-Ljbffr