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We Care Sitting Services LLC

Office Manager

We Care Sitting Services LLC, Shreveport, Louisiana, us, 71150

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Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

We Care sitting Services is looking for an experienced Office Manager to oversee the daily administrative and office operations to ensure efficient, compliant, and supportive service delivery. This role supports staff, leadership, and clients by managing office systems, documentation, scheduling support, and compliance‑related administrative functions in accordance with Medicaid, state regulations, and agency policies.

Key Responsibilities:

Manage daily office operations and maintain an organized, professional work environment

Develop and maintain administrative systems, workflows, and procedures

Serve as primary point of contact for administrative inquiries

Maintain accurate client, staff, and provider files in compliance with HCBS, Medicaid, and state regulations

Ensure confidentiality and compliance with HIPAA and agency privacy policies

Assist with audits, surveys, and licensing reviews

Track required documentation, certifications, and renewals

Support onboarding and offboarding of staff

Maintain personnel files and training records

Assist with scheduling coordination and staff communication

Serve as a liaison between direct support professionals and leadership

Assist with Medicaid billing preparation and documentation tracking; coordinate with billing specialists

Track timesheets, service logs, and authorizations

Support payroll preparation

Answer phones, manage emails, and handle correspondence professionally

Coordinate meetings, trainings, and staff schedules

Communicate with clients, families, case managers, and community partners as needed

Qualifications:

High school diploma or equivalent

Minimum 2–3 years of office management or administrative experience

Strong organizational, communication, and time‑management skills

Proficiency in Microsoft Office or Google Workspace

Knowledge of confidentiality and professional boundaries

Knowledge of LDH regulations

Experience in HCBS, healthcare, social services, or Medicaid‑funded programs

Familiarity with waiver programs and service documentation

Benefits/Perks:

Health Insurance, Dental, and Vision Benefits available

Paid Time Off

Career Growth Opportunities

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