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KidMed Urgent Care

Patient Registration Representative

KidMed Urgent Care, Stafford, Virginia, United States, 22554

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Overview

Patient Registration Representative

at

KidMed Urgent Care Location: Fredericksburg, VA Salary/Compensation: $15.00-$15.75; $17.00-$18.15 (varies by posting) 2 days ago Be among the first 25 applicants Join to apply for the

Patient Registration Representative

role at

KidMed Urgent Care . Job Summary: The Patient Registration Representative will perform various duties such as registering patients in a fast-paced environment, while maintaining accuracy and efficiency. Note: This description reflects the duties and qualifications typically expected for this role and may be updated over time.

Responsibilities

Entering patient demographic and insurance information accurately. Registering telemedicine patients through the electronic medical record (EMR) system. Serving as the primary contact between patients and the medical personnel. Greeting patients upon arrival with a friendly demeanor and helpful attitude. Confirming insurance eligibility. Collecting co-pays and balances due at the time of registration. Reconciling payments at the end of each shift. Addressing accounts that are past due at the time of registration. Answering incoming phone calls and forwarding to the appropriate parties. Interpreting billing statements. Posting incoming Account Receivables payments. Participating in mandatory trainings and attending staff meetings. Assisting in the duties required to properly open and close the building to receive patients. Faxing and/or emailing confirmed lab results to the appropriate parties. Requesting pre-authorization of credit cards. Setting up installment payment plans. Practicing and promoting positive customer and peer relations. Maintaining a clean work environment (i.e. ensuring that the work area and staff lounge are tidy and all equipment and utensils are put away at the end of each shift). Reporting all parent/patient complaints to the manager in a timely manner to allow for appropriate actions to be taken.

Knowledge, Skills, And Abilities

Computer literacy (log in, log out, search engines, etc.). Knowledge of electronic medical record (EMR) systems. Strong telephone and in-person communication skills. Outstanding customer service and interpersonal skills. Knowledge of HIPAA and PHI (Protected Health Information) laws/regulations.

Required Education/Experience

High School Diploma or GED required. Ability to type 40 WPM with 90% accuracy. One year experience in patient registration (preferred). One year experience with health insurance (preferred).

Additional Details

Seniority level: Entry level. Employment type: Part-time. Job function: Health Care Provider. Industries: Medical Practices.

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