Heartland Dental
Dental Front Desk Assistant, Hudson FL
– Serenova Dental Care / Heartland Dental location
Location:
Serenova Dental Care, 14863 State Road 52, Hudson, FL
Work Schedule
– No weekends
Monday 7:30am–5:30pm
Tuesday 7:30am–5:30pm
Wednesday 8:30am–6:30pm
Thursday 8:30am–6:30pm
Friday 7:30am–4:30pm
Overview Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant (Front Desk), you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
Responsibilities
Greet and welcome patients to create a positive first impression
Manage front office duties: answering phones, mail/email, and communication with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers
File patient insurance claims, follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments; process accounts receivable
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
Front-loaded education and training to develop to your full potential
Opportunity to be part of a secure company with 20+ years of experience and growth potential
Access to on-demand Daily Pay
Minimum Qualifications
Experience in a fast-paced, customer-centric environment
Excellent communication and organizational skills
Access to minimum PHI required for job functions; regular HIPAA training and data safeguards
Preferred Experience
1+ year dental or medical setting experience
1+ year experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Prolonged sitting at a desk and working on a computer; ability to perform essential duties with or without reasonable accommodation
Must be able to lift up to 15 pounds
Occasional travel for virtual or in-person training
TB test may be required pre-employment in dental offices (not applicable in FL & TN)
About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to thousands of doctors across many states. Supported doctors retain clinical autonomy while all are united by a focus on high-quality care.
Note: This listing reflects current information for the role; some sections may reference awards or internal programs and do not imply guarantees of future results or benefits.
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– Serenova Dental Care / Heartland Dental location
Location:
Serenova Dental Care, 14863 State Road 52, Hudson, FL
Work Schedule
– No weekends
Monday 7:30am–5:30pm
Tuesday 7:30am–5:30pm
Wednesday 8:30am–6:30pm
Thursday 8:30am–6:30pm
Friday 7:30am–4:30pm
Overview Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant (Front Desk), you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
Responsibilities
Greet and welcome patients to create a positive first impression
Manage front office duties: answering phones, mail/email, and communication with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers
File patient insurance claims, follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments; process accounts receivable
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement plans, six paid holidays, and PTO
Front-loaded education and training to develop to your full potential
Opportunity to be part of a secure company with 20+ years of experience and growth potential
Access to on-demand Daily Pay
Minimum Qualifications
Experience in a fast-paced, customer-centric environment
Excellent communication and organizational skills
Access to minimum PHI required for job functions; regular HIPAA training and data safeguards
Preferred Experience
1+ year dental or medical setting experience
1+ year experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Prolonged sitting at a desk and working on a computer; ability to perform essential duties with or without reasonable accommodation
Must be able to lift up to 15 pounds
Occasional travel for virtual or in-person training
TB test may be required pre-employment in dental offices (not applicable in FL & TN)
About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support to thousands of doctors across many states. Supported doctors retain clinical autonomy while all are united by a focus on high-quality care.
Note: This listing reflects current information for the role; some sections may reference awards or internal programs and do not imply guarantees of future results or benefits.
#J-18808-Ljbffr