Senior Workforce Planner: Call Center Forecasting

A leading insurance company located in Zionsville, IN seeks a Senior Workforce Analyst to forecast call volumes and manage staffing needs. The ideal candidate will have a Bachelor's degree or relevant experience, with expertise in workforce management tools and advanced skills in Microsoft Excel. This full-time role offers various benefits and aims to optimize service levels and improve operational efficiency. Join a company that values diversity and a supportive work environment. #J-18808-Ljbffr