Home Instead
Recruitment, Engagement, and Training Coordinator
Join to apply for the Recruitment, Engagement, and Training Coordinator role at Home Instead.
Position Overview The Recruitment, Engagement, and Training Coordinator is responsible for the full lifecycle of Care Professionals from recruiting and hiring to onboarding, training, engagement, and retention. This role plays a key part in building a high‑quality, compassionate care team while supporting scheduling, quality assurance, and compliance. The ideal candidate is organized, people‑focused, and passionate about senior care.
Key Responsibilities Recruitment & Hiring
Develop and execute recruitment strategies (online and community‑based)
Respond to employment inquiries promptly and professionally
Schedule and conduct interviews; complete background checks, references, drug screens, and MVRs
Maintain accurate hiring and onboarding records (I‑9, W‑4, etc.)
Ensure compliance with Home Instead standards and employment laws
Training & Development
Coordinate Care Pro orientation and ongoing training/in‑services
Maintain a monthly training calendar
Ensure training compliance with franchisor and state requirements
Support Alzheimer’s and specialized care training benchmarks
Conduct periodic off‑site/community training sessions
Engagement & Retention
Implement engagement and recognition initiatives
Lead quarterly Care Pro meetings and recognition events
Address Care Pro and client concerns, escalating as appropriate
Support a positive, supportive workplace culture
Scheduling & Quality Assurance
Collaborate with care coordination and scheduler staff to support quality client‑Care Pro matches
Maintain accurate documentation in scheduling and Care Pro systems
Assist with Care Pro introductions as needed
Cover client care shifts as needed
Compliance & Reporting
Monitor compliance with labor laws and internal policies
Track recruitment, training, and engagement metrics
Participate in weekly staff meetings and ongoing office collaboration
Qualifications
College degree or equivalent work experience preferred
Minimum 1 year of related business, HR, training, or healthcare experience
Valid driver’s license required
Knowledge of senior care or healthcare preferred
Strong communication, organization, and problem‑solving skills
Ability to work independently, maintain confidentiality, and meet deadlines
Proficient with Microsoft Word and Excel
Flexible to work occasional evenings/weekends
Ability to step in as a Care Professional if needed
Supervisory Responsibilities
Recruit, hire, train, coach, and support Care Professionals
Monitor performance and support positive outcomes
Support staffing needs and retention efforts
Why Join Us?
Mission‑driven work supporting seniors and families
Leadership role with growth potential
Collaborative, values‑based culture
Opportunity to shape recruitment, training, and engagement programs
Seniority Level Entry level
Employment type Full‑time
Job function Human Resources
Industries Individual and Family Services
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Position Overview The Recruitment, Engagement, and Training Coordinator is responsible for the full lifecycle of Care Professionals from recruiting and hiring to onboarding, training, engagement, and retention. This role plays a key part in building a high‑quality, compassionate care team while supporting scheduling, quality assurance, and compliance. The ideal candidate is organized, people‑focused, and passionate about senior care.
Key Responsibilities Recruitment & Hiring
Develop and execute recruitment strategies (online and community‑based)
Respond to employment inquiries promptly and professionally
Schedule and conduct interviews; complete background checks, references, drug screens, and MVRs
Maintain accurate hiring and onboarding records (I‑9, W‑4, etc.)
Ensure compliance with Home Instead standards and employment laws
Training & Development
Coordinate Care Pro orientation and ongoing training/in‑services
Maintain a monthly training calendar
Ensure training compliance with franchisor and state requirements
Support Alzheimer’s and specialized care training benchmarks
Conduct periodic off‑site/community training sessions
Engagement & Retention
Implement engagement and recognition initiatives
Lead quarterly Care Pro meetings and recognition events
Address Care Pro and client concerns, escalating as appropriate
Support a positive, supportive workplace culture
Scheduling & Quality Assurance
Collaborate with care coordination and scheduler staff to support quality client‑Care Pro matches
Maintain accurate documentation in scheduling and Care Pro systems
Assist with Care Pro introductions as needed
Cover client care shifts as needed
Compliance & Reporting
Monitor compliance with labor laws and internal policies
Track recruitment, training, and engagement metrics
Participate in weekly staff meetings and ongoing office collaboration
Qualifications
College degree or equivalent work experience preferred
Minimum 1 year of related business, HR, training, or healthcare experience
Valid driver’s license required
Knowledge of senior care or healthcare preferred
Strong communication, organization, and problem‑solving skills
Ability to work independently, maintain confidentiality, and meet deadlines
Proficient with Microsoft Word and Excel
Flexible to work occasional evenings/weekends
Ability to step in as a Care Professional if needed
Supervisory Responsibilities
Recruit, hire, train, coach, and support Care Professionals
Monitor performance and support positive outcomes
Support staffing needs and retention efforts
Why Join Us?
Mission‑driven work supporting seniors and families
Leadership role with growth potential
Collaborative, values‑based culture
Opportunity to shape recruitment, training, and engagement programs
Seniority Level Entry level
Employment type Full‑time
Job function Human Resources
Industries Individual and Family Services
#J-18808-Ljbffr