24/7 Tech Support Pro — Incident Triage & Resolution

A leading technology support provider in Wisconsin is seeking a Technical Support Representative to monitor systems and provide L1 support. The role involves active monitoring, triaging incidents, and communicating with customers and vendors. Ideal candidates have a high school diploma and 2+ years in a support environment. Strong technical skills, customer orientation, and availability for 24/7 on-call rotations are essential. This position includes benefits such as paid days off, health plans, and retirement options. #J-18808-Ljbffr