24/7 Triage & Support Manager

A technology solutions provider in Kansas City is seeking a Triage & Support Manager to lead their support teams. This role includes responsibilities such as managing a 24x7 support team, overseeing incidents, and optimizing ServiceNow processes. The ideal candidate will have over 5 years of technical support experience, including at least 2 years in a management role, strong leadership skills, and a solid understanding of ITIL practices. This position offers a dynamic work environment focused on teamwork and customer satisfaction. #J-18808-Ljbffr