Align Technology
Global Product Manager — AI‑Driven Service Platform
Align Technology, Morrisville, North Carolina, United States, 27560
A leading medical equipment company is seeking a Global Product Manager to scale its customer service experience platform. This entry-level role focuses on reducing call volume and enhancing operational efficiency using Salesforce Service Cloud and AI solutions. The new hire will own the product roadmap, define strategies to improve customer satisfaction, and lead initiatives to optimize service processes. Benefits include comprehensive health coverage, a 401(k) plan, and generous paid leave policies.
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