Vitalant
A nonprofit blood services organization seeks a Donor Engagement Specialist to support their mission by improving customer interactions and assessing contact center associate performance. This full-time role requires a high school diploma and two years of customer contact center experience. Responsibilities include designing call monitoring standards, tracking team performance, and analyzing quality reports. Benefits include medical coverage, 401(k), and tuition assistance. Located in Scottsdale, AZ, pay is between $16.16-$23.24 per hour.
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