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CLEAResult

Operations Specialist - Remote-Based

CLEAResult, Lansing, Michigan, United States

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Why consider this job opportunity:

Target compensation of $50,000

Comprehensive benefits including medical, dental, and vision insurance, along with a company-paid health care concierge service

401(k) plan with company matching contributions

Paid vacation, sick, personal, and parental leave time

Paid Volunteer Time to support community engagement

Access to on-demand training courses for career advancement

What to Expect (Job Responsibilities):

Manage program data and conduct analysis for project and program delivery

Assist Program Manager with utility braiding and program metrics

Perform client and internal reporting with a focus on accuracy and professionalism

Train and oversee team members while driving process improvements

Communicate with customers regarding program rules via email and phone

What is Required (Qualifications):

3-6 years of experience in data management and customer service

Proficiency in Excel, with the ability to perform intermediate to advanced level functions

Ability to document customer interactions and maintain confidentiality of sensitive data

Track record of excellent judgment and independent decision-making

Bachelor’s degree preferred

How to Stand Out (Preferred Qualifications):

Previous experience in an operations support role within energy efficiency or sustainability sectors

Familiarity with project management tools and strategies

Strong interpersonal skills and ability to work in a team environment

Experience in training and mentoring team members

Knowledge of utility programs and regulations

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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