DFL Deutsche Fußball Liga GmbH
Client Project Manager North America (m/f/d)
DFL Deutsche Fußball Liga GmbH, Arlington, Texas, United States, 76000
Client Project Manager - North America (m/f/d)
Festanstellung,Vollzeit· Arlington, TX — 65,000-75,000 $ per year
Your mission Sportec Solutions Inc. is seeking a Client Project Manager to lead client-facing delivery for the Americas market. You’ll be the strategic bridge between clients and our Product, Engineering, and Operations teams, ensuring matchday performance, driving project delivery on time and on budget, and spotting commercial upsell opportunities. This is a hands‑on role where strong client partnership and technical fluency with sports‑data ecosystems matter.
Job Playbook (key duties)
Serve as the primary client‑facing project lead for Americas accounts
Own stakeholder management: external clients and internal Product Owners, Ops, IT, Sales
Manage change requests and scope adjustments; coordinate commercial and technical impact assessments
Triage client issues and bugs with Product Owners through to resolution; maintain incident logs and post‑mortems
Track project budgets and deliver internal reporting on forecast vs. actuals
Identify upsell potential and support proposal creation and contract discussions
Support matchday operations and be available for occasional evening/weekend coverage when needed
First‑Quarter Playbook (90–120 days)
Establish client cadences, stakeholder maps, and communication rhythms for assigned accounts
Stabilize matchday readiness for one or more clients: runbooks, escalation paths, and pre‑match checklists
Deliver baseline project KPIs and a reporting cadence (gross margin, revenue, incident counts, on‑time/on‑budget)
Victory KPIs (performance metrics)
Project KPIs: gross margin, revenue attainment, number of technical matchday issues, on‑time/on‑budget delivery
Client satisfaction, retention, and number of upsell opportunities advanced
Reduction in repeat incidents and timely resolution of escalations
Your profile Starter Kit (must‑have credentials)
Bachelor’s degree from an accredited university (preferred)
Minimum 3+ years in client‑facing project management for software or IT/data projects
Strong stakeholder management, escalation handling, and client briefing experience
Technical understanding of sports data and data ecosystems; ability to translate technical issues for non‑technical stakeholders
Proficiency in Microsoft Office (Excel, PowerPoint, Teams, Word)
Experience with project tools such as JIRA, Confluence, or Asana
Calm under pressure in live‑event situations; excellent problem‑solving and multitasking skills
Willingness to work evenings/weekends and domestic/international travel for matchday support as needed
Local to Dallas‑Fort Worth or willing to relocate
Ability to legally work in the U.S. without sponsorship
Bonus Points If You Have
Hands‑on experience with soccer data or other live‑sports data systems
The ability to write/run diagnostic scripts and SQL queries for ad‑hoc troubleshooting
Familiarity with camera‑based tracking, broadcast‑data operations, or live‑event delivery pipelines
Why us? Work where your decisions affect live matchday outcomes. Sportec combines the agility of a U.S. team with deep technical and operational experience from our German partners. Enjoy a collaborative, open‑door culture, flexible working, and a pragmatic team that values solving client problems quickly and effectively.
Why we are the right choice for you Why You’ll Love It Here Join a hands‑on, agile team where your technical expertise matters in real‑time, directly impacting live sports outcomes. Learn from seasoned industry leaders, shape customer‑first data products, and watch your work influence matchday moments.
Benefits
Relaxed , open‑door culture …bring ideas, banter, and your match‑day hot takes
Flexible work and collaborative teams
that actually talk to one another
Great benefits: medical, dental, and health coverage, 401(k), plus a generous paid time off plan with up to
20 days off in your first year
About us At Sportec Solutions, a joint venture between Deltatre and the DFL Group based in Munich, we develop innovative solutions in sports data and technology. Since our founding in 2016, we have been committed to revolutionizing the use of data in Soccer and helping sports organizations worldwide unlock the full potential of their data ecosystems.
Our offerings include cutting‑edge technology for the collection, storage, analysis, and delivery of live match data. We also provide official services such as goal‑line technology and centralized support for the Video Assistant Referee. Through close collaboration with leading companies and academic institutions, we continuously advance the development of our products.
We are committed to fostering a diverse and inclusive work environment, promoting equal opportunities for all employees.
Auf diese Stelle bewerben
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Your mission Sportec Solutions Inc. is seeking a Client Project Manager to lead client-facing delivery for the Americas market. You’ll be the strategic bridge between clients and our Product, Engineering, and Operations teams, ensuring matchday performance, driving project delivery on time and on budget, and spotting commercial upsell opportunities. This is a hands‑on role where strong client partnership and technical fluency with sports‑data ecosystems matter.
Job Playbook (key duties)
Serve as the primary client‑facing project lead for Americas accounts
Own stakeholder management: external clients and internal Product Owners, Ops, IT, Sales
Manage change requests and scope adjustments; coordinate commercial and technical impact assessments
Triage client issues and bugs with Product Owners through to resolution; maintain incident logs and post‑mortems
Track project budgets and deliver internal reporting on forecast vs. actuals
Identify upsell potential and support proposal creation and contract discussions
Support matchday operations and be available for occasional evening/weekend coverage when needed
First‑Quarter Playbook (90–120 days)
Establish client cadences, stakeholder maps, and communication rhythms for assigned accounts
Stabilize matchday readiness for one or more clients: runbooks, escalation paths, and pre‑match checklists
Deliver baseline project KPIs and a reporting cadence (gross margin, revenue, incident counts, on‑time/on‑budget)
Victory KPIs (performance metrics)
Project KPIs: gross margin, revenue attainment, number of technical matchday issues, on‑time/on‑budget delivery
Client satisfaction, retention, and number of upsell opportunities advanced
Reduction in repeat incidents and timely resolution of escalations
Your profile Starter Kit (must‑have credentials)
Bachelor’s degree from an accredited university (preferred)
Minimum 3+ years in client‑facing project management for software or IT/data projects
Strong stakeholder management, escalation handling, and client briefing experience
Technical understanding of sports data and data ecosystems; ability to translate technical issues for non‑technical stakeholders
Proficiency in Microsoft Office (Excel, PowerPoint, Teams, Word)
Experience with project tools such as JIRA, Confluence, or Asana
Calm under pressure in live‑event situations; excellent problem‑solving and multitasking skills
Willingness to work evenings/weekends and domestic/international travel for matchday support as needed
Local to Dallas‑Fort Worth or willing to relocate
Ability to legally work in the U.S. without sponsorship
Bonus Points If You Have
Hands‑on experience with soccer data or other live‑sports data systems
The ability to write/run diagnostic scripts and SQL queries for ad‑hoc troubleshooting
Familiarity with camera‑based tracking, broadcast‑data operations, or live‑event delivery pipelines
Why us? Work where your decisions affect live matchday outcomes. Sportec combines the agility of a U.S. team with deep technical and operational experience from our German partners. Enjoy a collaborative, open‑door culture, flexible working, and a pragmatic team that values solving client problems quickly and effectively.
Why we are the right choice for you Why You’ll Love It Here Join a hands‑on, agile team where your technical expertise matters in real‑time, directly impacting live sports outcomes. Learn from seasoned industry leaders, shape customer‑first data products, and watch your work influence matchday moments.
Benefits
Relaxed , open‑door culture …bring ideas, banter, and your match‑day hot takes
Flexible work and collaborative teams
that actually talk to one another
Great benefits: medical, dental, and health coverage, 401(k), plus a generous paid time off plan with up to
20 days off in your first year
About us At Sportec Solutions, a joint venture between Deltatre and the DFL Group based in Munich, we develop innovative solutions in sports data and technology. Since our founding in 2016, we have been committed to revolutionizing the use of data in Soccer and helping sports organizations worldwide unlock the full potential of their data ecosystems.
Our offerings include cutting‑edge technology for the collection, storage, analysis, and delivery of live match data. We also provide official services such as goal‑line technology and centralized support for the Video Assistant Referee. Through close collaboration with leading companies and academic institutions, we continuously advance the development of our products.
We are committed to fostering a diverse and inclusive work environment, promoting equal opportunities for all employees.
Auf diese Stelle bewerben
#J-18808-Ljbffr