eXcell
At
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Overview Our client is currently seeking a qualified
Field Service Technician
to join their team in Syracuse, NY. The ideal candidate must possess a valid driver’s license and clean driving record, be comfortable with extensive drive time between assigned locations with company vehicle, have strong troubleshooting skills, hands‑on hardware experience, and excellent customer service capabilities.
Duties and Responsibilities
Provide on‑site technical support for end users, including troubleshooting hardware, software, and network‑related issues
Install, configure, and maintain desktops, laptops, printers, and peripheral devices
Perform printer setups, network printer configurations, and resolve print queue issues
Support hardware installations, repairs, imaging, and upgrades
Troubleshoot connectivity issues for wired and wireless devices
Maintain accurate documentation of service tickets, resolutions, and equipment installed
Collaborate with internal IT teams and elevate issues as needed
Ensure timely response and resolution to daily service requests
Assist with onsite equipment moves, deployments, and inventory management
Deliver exceptional customer service and maintain professionalism at all times
Skills and Qualifications
Minimum 1 to 2+ years of IT support or field service technician experience preferred
Strong troubleshooting skills for desktops, laptops, printers, and networking basics
Experience with Windows operating systems (Windows 10/11)
Ability to install, configure, and maintain hardware and peripherals
Understanding of basic networking concepts such as TCP/IP, DHCP, and Wi‑Fi
Excellent communication and customer service skills
Ability to lift up to 25 lbs.
Wage Range The rate for this position is between
$18.00 - $23.00 per hour . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into, including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.
W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
CompucomStaffing —a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit
www.compucom.com .
#INDCCStaffing
#J-18808-Ljbffr
CompucomStaffing , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Overview Our client is currently seeking a qualified
Field Service Technician
to join their team in Syracuse, NY. The ideal candidate must possess a valid driver’s license and clean driving record, be comfortable with extensive drive time between assigned locations with company vehicle, have strong troubleshooting skills, hands‑on hardware experience, and excellent customer service capabilities.
Duties and Responsibilities
Provide on‑site technical support for end users, including troubleshooting hardware, software, and network‑related issues
Install, configure, and maintain desktops, laptops, printers, and peripheral devices
Perform printer setups, network printer configurations, and resolve print queue issues
Support hardware installations, repairs, imaging, and upgrades
Troubleshoot connectivity issues for wired and wireless devices
Maintain accurate documentation of service tickets, resolutions, and equipment installed
Collaborate with internal IT teams and elevate issues as needed
Ensure timely response and resolution to daily service requests
Assist with onsite equipment moves, deployments, and inventory management
Deliver exceptional customer service and maintain professionalism at all times
Skills and Qualifications
Minimum 1 to 2+ years of IT support or field service technician experience preferred
Strong troubleshooting skills for desktops, laptops, printers, and networking basics
Experience with Windows operating systems (Windows 10/11)
Ability to install, configure, and maintain hardware and peripherals
Understanding of basic networking concepts such as TCP/IP, DHCP, and Wi‑Fi
Excellent communication and customer service skills
Ability to lift up to 25 lbs.
Wage Range The rate for this position is between
$18.00 - $23.00 per hour . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits The Company offers a comprehensive benefit package that you can elect into, including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.
W2 only, no Corp to Corp. We are unable to sponsor H‑1B visas at this time.
CompucomStaffing —a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses. For more information, visit
www.compucom.com .
#INDCCStaffing
#J-18808-Ljbffr