Athens Administrators
Claims Examiner I - Commercial Auto
Athens Administrators, Trenton, New Jersey, United States
Overview
Join to apply for the
Claims Examiner I - Commercial Auto
role at
Athens Administrators . Position Details
Position Title:
Claims Examiner I – Commercial Auto Department:
Property & Casualty Reports To:
Claims Supervisor FLSA Status:
Exempt in all state except California Job Grade:
9 Career Ladder:
Next step in progression could include Claims Examiner II
Location & Work Arrangement:
Employees who live less than 26 miles from the San Antonio, TX or Lake Mary, FL offices are required to work once a week in the office. The remaining days can be remote if technical requirements are met and the employee resides in a state Athens operates in. Athens offices are open Monday–Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. Primary Responsibilities
Our new hire should have the skills, ability, and judgment to perform the following essential duties with or without reasonable accommodation. Additional duties may be assigned: Knowledge in claims handling concepts, practices and techniques (coverage issues, product line knowledge) and strong verbal and written communications skills. Investigate coverage, evaluate insurance coverage problems and disputes, and determine settlement value or denial of liability for all claims. Develop a measure of damage for each loss, establish and maintain appropriate reserves. Document and manage claims from inception to closure (record statements, update diaries, write reports). Ensure appropriateness of all payments and negotiate settlements within authority ($15,000 unless otherwise noted). Maintain and update action plans for each claim; coordinate with vendors, legal counsel, appraisers or experts as necessary. Facilitate resolution between claimants, clients, brokers and attorneys; exchange information with clients, claimants, insurance brokers, inspectors, producers and account managers. Provide customer service and support to insureds and claimants; assist in training of new employees; participate in meetings and professional development. Maintain required licenses. Essential Position Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it provides a solid understanding of expectations. High School Diploma or equivalent (GED) required for all positions AA/AS or BA/BS preferred but not required Must possess a license from your domiciled state and a minimum of one license in NY, TX, or FL; additional state licenses may be required within 180 days; maintain licenses and continuing education in all states Minimum of three years auto-claims handling experience, at least one year commercial auto required Knowledge of property and casualty insurance policies; knowledge of auto insurance laws, codes, procedures, and liability concepts Proficiency in investigation and resolution of minor to medium auto physical damage casualty claims; strong negotiation skills Well-developed verbal and written communication skills with strong attention to detail; excellent organizational skills and ability to multi-task Proficient in Microsoft Office Suite; ability to learn additional computer programs Reasoning ability, problem-solving and analytical skills; ability to research and analyze facts and make appropriate recommendations Trustworthy, dependable and team-oriented; willingness to adopt innovative strategies to provide high levels of service and results Commitment to honesty and integrity; ability to handle confidential information Must be able to reliably commute to meetings and events as required Apply
We look forward to learning about you. Please submit your resume and application through our website at
http://www.athensadmin.com/careers/job-openings . You may include a cover letter if you’d like to share any other details. All applications are reviewed by our Corporate Recruitment team. Athens Administrators is an Equal Opportunity/Affirmative Action employer and provides equal employment opportunities to all qualified applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. Other
The description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive. Benefits and compensation are described on our website. Athens Administrators’ benefits package includes Medical, Vision, Dental, Life and AD&D, Long Term Care, and more. Details available at
https://www.athensadmin.com/careers/why-work-here .
#J-18808-Ljbffr
Join to apply for the
Claims Examiner I - Commercial Auto
role at
Athens Administrators . Position Details
Position Title:
Claims Examiner I – Commercial Auto Department:
Property & Casualty Reports To:
Claims Supervisor FLSA Status:
Exempt in all state except California Job Grade:
9 Career Ladder:
Next step in progression could include Claims Examiner II
Location & Work Arrangement:
Employees who live less than 26 miles from the San Antonio, TX or Lake Mary, FL offices are required to work once a week in the office. The remaining days can be remote if technical requirements are met and the employee resides in a state Athens operates in. Athens offices are open Monday–Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. Primary Responsibilities
Our new hire should have the skills, ability, and judgment to perform the following essential duties with or without reasonable accommodation. Additional duties may be assigned: Knowledge in claims handling concepts, practices and techniques (coverage issues, product line knowledge) and strong verbal and written communications skills. Investigate coverage, evaluate insurance coverage problems and disputes, and determine settlement value or denial of liability for all claims. Develop a measure of damage for each loss, establish and maintain appropriate reserves. Document and manage claims from inception to closure (record statements, update diaries, write reports). Ensure appropriateness of all payments and negotiate settlements within authority ($15,000 unless otherwise noted). Maintain and update action plans for each claim; coordinate with vendors, legal counsel, appraisers or experts as necessary. Facilitate resolution between claimants, clients, brokers and attorneys; exchange information with clients, claimants, insurance brokers, inspectors, producers and account managers. Provide customer service and support to insureds and claimants; assist in training of new employees; participate in meetings and professional development. Maintain required licenses. Essential Position Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it provides a solid understanding of expectations. High School Diploma or equivalent (GED) required for all positions AA/AS or BA/BS preferred but not required Must possess a license from your domiciled state and a minimum of one license in NY, TX, or FL; additional state licenses may be required within 180 days; maintain licenses and continuing education in all states Minimum of three years auto-claims handling experience, at least one year commercial auto required Knowledge of property and casualty insurance policies; knowledge of auto insurance laws, codes, procedures, and liability concepts Proficiency in investigation and resolution of minor to medium auto physical damage casualty claims; strong negotiation skills Well-developed verbal and written communication skills with strong attention to detail; excellent organizational skills and ability to multi-task Proficient in Microsoft Office Suite; ability to learn additional computer programs Reasoning ability, problem-solving and analytical skills; ability to research and analyze facts and make appropriate recommendations Trustworthy, dependable and team-oriented; willingness to adopt innovative strategies to provide high levels of service and results Commitment to honesty and integrity; ability to handle confidential information Must be able to reliably commute to meetings and events as required Apply
We look forward to learning about you. Please submit your resume and application through our website at
http://www.athensadmin.com/careers/job-openings . You may include a cover letter if you’d like to share any other details. All applications are reviewed by our Corporate Recruitment team. Athens Administrators is an Equal Opportunity/Affirmative Action employer and provides equal employment opportunities to all qualified applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. Other
The description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive. Benefits and compensation are described on our website. Athens Administrators’ benefits package includes Medical, Vision, Dental, Life and AD&D, Long Term Care, and more. Details available at
https://www.athensadmin.com/careers/why-work-here .
#J-18808-Ljbffr