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Athens Administrators

Assistant Claims Examiner

Athens Administrators, California, Missouri, United States, 65018

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Athens Administrators provided pay range This range is provided by Athens Administrators. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $28.00/hr - $31.00/hr

ATHENS POSITION DETAILS

Position Title:

Assistant Claims Examiner - Flex

Department:

Workers’ Compensation

Reports To:

Claims Supervisor

FLSA Status:

Non-Exempt

Job Grade:

6

Career Ladder:

Next step in progression could include Future Medical Examiner or Claims Examiner Trainee

ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family‑owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today!

Position Summary Athens Administrators has an immediate need for an experienced Assistant Claims Examiner - Flex to support our Workers’ Compensation department and can be located anywhere in the state of California. Employees who live less than 26 miles from the Concord, CA or Orange, CA offices are required to work once a week in the office on a day determined by their supervisor between Tuesday – Thursday. The remaining days can be worked remotely if technical requirements are met, and the employee resides in California. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday-Friday at 37.5 hours a week with the option of a flex schedule.

The Assistant Claims Examiner - Flex will provide clerical and technical assistance to Senior Claims Examiners and administer Medical Only claims, ensuring timely processing of claims and payment of benefits, managing and directing medical treatment, and setting reserves for a variety of teams and clients at Athens.

Primary Responsibilities

Process new claims in compliance with client’s Service Agreement

Issue all indemnity payments and awards on time

Process all approved provider bills timely

Prepare objection letters to providers for medical bills; delayed, denied, lacking reports.

Answer questions over the phone from medical providers regarding bills

Contact treating physician for disability status

Contact employer for return-to-work status or availability of modified work.

Contact injured worker at initial set up

Send DWC notices timely

Issue SJDB Notices timely

Request Job Description from Employer

Handle Medical Only claim files

Calculate wage statements and adjust disability rates as required

Keep diary for all delay dates and indemnity payments

Documents file activity on computer

Update information on computer, i.e., address changes, etc.

Schedule appointments for AME, QME evaluations

Send appointment letters, issue TD/mileage, send medical file

Schedule interpreter for appointments, depositions, etc.

Request Employer’s Report, DWC-1, Doctor’s First Report if needed

Verify mileage and dates of treatment for reimbursement to claimant

Subpoena records

File and serve documents on attorneys, WCAB, doctors

Serve PTP’s with medical file and Duties of Treating Physician (9785)

Request PD ratings from DEU

Draft Stipulated Awards and C&R’s

Submit C&R, Stipulated Awards to WCAB for approval with documentation

Process checks – stop payment, cancellations, void, journal payments

Handle telephone calls for examiner as needed

Complete penalty calculations and prepare penalty worksheets

Complete MPN, HCO and/or EDI coding

Complete referrals to investigators

Complete preparation of documents for overnight delivery

Work collaboratively with Senior Claims Examiners, Nurse Case Managers, and other Assistant Claims Examiners

Contact with clients, injured workers, attorneys, doctors, vendors, and other parties

Provide updates of claims status to Senior Claims Examiners and Athens management

Prepare professional, well written correspondence and other communications

Essential Position Requirements

High School Diploma or equivalent (GED) required for all positions

AA/AS or BA/BS preferred but not required

2+ years’ Claims Assistant experience supporting a workers compensation examiner or team preferred

Medical Only Adjuster designation required

Continuing hours must be current

Mathematical calculating skills

Completion of IEA or equivalent courses

Administrators Certificate from Self-Insurance Plans preferred

Knowledge of workers compensation laws, policies, and procedures

Understanding of medical and legal terminology

Must demonstrate accuracy and thoroughness in work product

Ability to sit for prolonged periods of time

Well-developed verbal and written communication skills with strong attention to detail

Excellent organizational skills and ability to multi-task

Ability to type quickly, accurately and for prolonged periods

Proficient in Microsoft Office Suite

Ability to learn additional computer programs

Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution

Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization

Seeks to include innovative strategies and methods to provide a high level of commitment to service and results

Ability to demonstrate care and concern for fellow team members and clients in a professional and friendly manner

Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor

Athens’ operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company.

Must be able to reliably commute to meetings and events as required by this position

APPLY WITH US We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at http://www.athensadmin.com/careers/job-openings. Feel free to include a cover letter if you’d like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf

Equal Opportunity Statement Athens Administrators is an Equal Opportunity/ Assertive Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Thank You We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you’ve dedicated. Don’t forget to check out our website at www.athensadmin.com as well as our LinkedIn, Glassdoor, and Facebook pages!

Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of benefit plans including Medical, Vision, Dental, Life and AD&D, Long Term Care, Critical Care, Accidental, Hospital Indemnity, HSA & FSA options, 401k (and Roth), Company-Paid STD & LTD and more! Further information about our comprehensive benefits package may be found on our website at https://www.athensadmin.com/careers/why-work-here

Seniority level Entry level

Employment type Full-time

Job function Finance and Sales

Industries Insurance

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