Strategic Workforce Optimizer: Call Center Scheduling

A healthcare organization in Skokie, IL is seeking a Workforce Optimization Analyst to enhance call center efficiency. This role involves forecasting call volumes, creating staffing models, and providing analytical insights. Candidates should possess experience in workforce management and call center operations, alongside strong analytical and communication skills. The position offers full-time hours and includes a range of employee benefits designed to promote professional growth and well-being. #J-18808-Ljbffr