Professional Alternatives
Inside Sales/Quoting Specialist
Professional Alternatives, Houston, Texas, United States, 77246
Inside Sales - Quoting Specialist
Job ID#: 34253
Bonus and growth potential: 50K+ with experience.
This role plays a critical role in supporting service operations by managing parts procurement, preparing accurate service and repair quotes, and reviewing technician service reports to identify additional work opportunities. This role acts as the operational bridge between field technicians, vendors, and customers, ensuring timely pricing, material availability, and revenue capture from recommended repairs and maintenance.
Key Responsibilities Parts Management & Procurement
Source, price, and order generator parts and consumables (OEM and approved aftermarket)
Maintain relationships with vendors, distributors, and manufacturers
Track parts availability, lead times, and backorders to support service scheduling
Maintain accurate parts records within ERP/service management systems
Assist with inventory planning and stock recommendations for commonly used parts
Quoting & Pricing
Generate accurate and timely quotes for:
Generator repairs
Preventive maintenance recommendations
Corrective actions identified during service visits
Capital repairs and component replacements
Ensure quotes align with pricing standards, margins, and contract terms
Coordinate with operations and sales teams to prioritize and deliver quotes quickly
Revise quotes based on customer feedback or updated scopes of work
Service Report Review & Revenue Capture
Review technician service reports, inspection findings, and load bank results
Identify recommended repairs, deficiencies, or follow-up work requiring pricing
Proactively convert service recommendations into actionable quotes
Clarify scope, labor, and material requirements with technicians as needed
Ensure no billable work or repair opportunity is missed
Cross-Functional Coordination
Serve as a liaison between:
Field service technicians
Operations managers
Sales and account management teams
Support scheduling and job readiness by confirming parts and pricing
Assist with customer communication related to quotes, parts availability, and scope clarifications
Documentation & Process Improvement
Maintain clean documentation for quotes, parts orders, and service follow-ups
Support continuous improvement of quoting templates, parts lists, and workflows
Assist with reporting on quote volume, conversion rates, and parts usage trends
Required Qualifications
2+ years of experience in power generation, industrial service, heavy equipment, or similar field
Strong understanding of generator systems (diesel, natural gas, critical power preferred)
Experience with parts sourcing and vendor coordination
Proven ability to generate accurate service and repair quotes
Strong attention to detail and organizational skills
Comfortable reviewing technical service reports and translating findings into scopes of work
Proficiency with Microsoft Office (Excel, Outlook, Word); ERP or service management software a plus
Preferred Qualifications
Experience working with generator OEMs (CAT, MTU, Cummins, Kohler, etc.)
Familiarity with preventive maintenance contracts and service agreements
Background in critical facilities, data centers, telecom, or mission‑critical environments
Prior experience supporting field service technicians or operations teams
Core Competencies
Detail‑oriented and highly organized
Strong written and verbal communication skills
Ability to manage multiple priorities under tight deadlines
Customer‑focused mindset with strong follow‑through
Team‑oriented with a proactive, problem‑solving approach
Founded in 1998, Professional Alternatives is an award‑winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!
#J-18808-Ljbffr
Bonus and growth potential: 50K+ with experience.
This role plays a critical role in supporting service operations by managing parts procurement, preparing accurate service and repair quotes, and reviewing technician service reports to identify additional work opportunities. This role acts as the operational bridge between field technicians, vendors, and customers, ensuring timely pricing, material availability, and revenue capture from recommended repairs and maintenance.
Key Responsibilities Parts Management & Procurement
Source, price, and order generator parts and consumables (OEM and approved aftermarket)
Maintain relationships with vendors, distributors, and manufacturers
Track parts availability, lead times, and backorders to support service scheduling
Maintain accurate parts records within ERP/service management systems
Assist with inventory planning and stock recommendations for commonly used parts
Quoting & Pricing
Generate accurate and timely quotes for:
Generator repairs
Preventive maintenance recommendations
Corrective actions identified during service visits
Capital repairs and component replacements
Ensure quotes align with pricing standards, margins, and contract terms
Coordinate with operations and sales teams to prioritize and deliver quotes quickly
Revise quotes based on customer feedback or updated scopes of work
Service Report Review & Revenue Capture
Review technician service reports, inspection findings, and load bank results
Identify recommended repairs, deficiencies, or follow-up work requiring pricing
Proactively convert service recommendations into actionable quotes
Clarify scope, labor, and material requirements with technicians as needed
Ensure no billable work or repair opportunity is missed
Cross-Functional Coordination
Serve as a liaison between:
Field service technicians
Operations managers
Sales and account management teams
Support scheduling and job readiness by confirming parts and pricing
Assist with customer communication related to quotes, parts availability, and scope clarifications
Documentation & Process Improvement
Maintain clean documentation for quotes, parts orders, and service follow-ups
Support continuous improvement of quoting templates, parts lists, and workflows
Assist with reporting on quote volume, conversion rates, and parts usage trends
Required Qualifications
2+ years of experience in power generation, industrial service, heavy equipment, or similar field
Strong understanding of generator systems (diesel, natural gas, critical power preferred)
Experience with parts sourcing and vendor coordination
Proven ability to generate accurate service and repair quotes
Strong attention to detail and organizational skills
Comfortable reviewing technical service reports and translating findings into scopes of work
Proficiency with Microsoft Office (Excel, Outlook, Word); ERP or service management software a plus
Preferred Qualifications
Experience working with generator OEMs (CAT, MTU, Cummins, Kohler, etc.)
Familiarity with preventive maintenance contracts and service agreements
Background in critical facilities, data centers, telecom, or mission‑critical environments
Prior experience supporting field service technicians or operations teams
Core Competencies
Detail‑oriented and highly organized
Strong written and verbal communication skills
Ability to manage multiple priorities under tight deadlines
Customer‑focused mindset with strong follow‑through
Team‑oriented with a proactive, problem‑solving approach
Founded in 1998, Professional Alternatives is an award‑winning recruiting and staffing agency that utilizes technology and relationships to deliver top talent. Connect with us today!
#J-18808-Ljbffr