Washington University in St. Louis
Response Officer I (Overnight Patrols) - OFMD
Washington University in St. Louis, Northfield, Vermont, us, 05663
Scheduled Hours
40
Position Summary The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.
OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11‑story, 609,000‑square‑foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.
As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, View a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.
Response Officer I The Response Officer I is a personable and service‑oriented professional who plays a crucial role in campus safety in an unarmed capacity. They work in a collaborative, team‑based environment and assist Response Officers II and Leads in both emergency and non‑emergency situations, providing support to faculty, staff, patients, and visitors with confidence and empathy. Responsibilities include patrolling the campus, offering support to the campus community, and enforcing University policies and criminal laws. Assignments may involve vehicle or foot patrol as part of a coordinated team effort. All officers should be prepared to administer general first aid as part of their role.
Primary Duties & Responsibilities
Assists Response Officers II during emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus.
Provides Emergency Management support during larger‑scale incidents.
Provides outstanding customer service with a friendly, professional demeanor.
Performs patrols, building checks, and safety assessments.
Assists visitors, opens doors, provides escorts, and assists with wayfinding.
Gathers information for reports and assists with follow‑up tasks.
Supports parking enforcement and campus navigation.
Performs other duties as assigned.
Job Location / Working Conditions
Typically works 10:00 p.m. – 6:00 a.m.
Alternative work schedule as a regular part of the job (on‑call, shifts, evenings, and weekends).
Requires extensive safety training.
Requires protective devices.
Response Officers perform duties in the established uniform, primarily on foot.
Officers assigned to the Bike Patrol or other special duties may be provided with a bicycle or motor vehicle.
Physical Effort
Typically standing or walking.
Typically running or climbing.
Typically, bending, crouching, and stooping.
Occasional lifting (25 – 50 lbs.).
Equipment
Operate a motor vehicle.
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses:
St. Louis Metropolitan Security License – St. Louis City / St. Louis County, St. Louis Metropolitan Security License – within 30 days of hire – St. Louis City / St. Louis County.
Work Experience:
Officer In An Academic Or Other Professional Environment (1 Year).
Skills:
Not Applicable.
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
Preferred Qualifications
Medical School or Medical Facility Environment – 2 Years.
Officers with their EMT‑B certification or wishing to obtain their EMT‑B certification are encouraged to apply.
Who Thrives Here
Self‑aware professionals with effective interpersonal skills.
Confident yet approachable individuals.
Strong communicators and de‑scalers.
Team‑first, service‑minded protectors.
Individuals with excellent customer service skills.
Individuals with creative problem‑solving skills.
Additional benefits of working in Protective Services include the following training opportunities
12‑week Field Training Program.
Taser, Baton, OC certifications.
Crisis intervention & de‑escalation training.
EMT‑B pathway.
Instructor certification.
Partnership with St. Louis County Police Academy for additional training opportunities.
Uniforms and equipment provided (Batons not provided).
Grade G06‑H
Salary Range $17.87 – $27.06 / Hourly. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314‑935‑1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre‑Employment Screening All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U‑Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/.
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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40
Position Summary The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus’ mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus.
OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11‑story, 609,000‑square‑foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations.
As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission. For additional information, View a quick message from some of our employees: https://facilities.med.wustl.edu/Careers.
Response Officer I The Response Officer I is a personable and service‑oriented professional who plays a crucial role in campus safety in an unarmed capacity. They work in a collaborative, team‑based environment and assist Response Officers II and Leads in both emergency and non‑emergency situations, providing support to faculty, staff, patients, and visitors with confidence and empathy. Responsibilities include patrolling the campus, offering support to the campus community, and enforcing University policies and criminal laws. Assignments may involve vehicle or foot patrol as part of a coordinated team effort. All officers should be prepared to administer general first aid as part of their role.
Primary Duties & Responsibilities
Assists Response Officers II during emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus.
Provides Emergency Management support during larger‑scale incidents.
Provides outstanding customer service with a friendly, professional demeanor.
Performs patrols, building checks, and safety assessments.
Assists visitors, opens doors, provides escorts, and assists with wayfinding.
Gathers information for reports and assists with follow‑up tasks.
Supports parking enforcement and campus navigation.
Performs other duties as assigned.
Job Location / Working Conditions
Typically works 10:00 p.m. – 6:00 a.m.
Alternative work schedule as a regular part of the job (on‑call, shifts, evenings, and weekends).
Requires extensive safety training.
Requires protective devices.
Response Officers perform duties in the established uniform, primarily on foot.
Officers assigned to the Bike Patrol or other special duties may be provided with a bicycle or motor vehicle.
Physical Effort
Typically standing or walking.
Typically running or climbing.
Typically, bending, crouching, and stooping.
Occasional lifting (25 – 50 lbs.).
Equipment
Operate a motor vehicle.
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications / Professional Licenses:
St. Louis Metropolitan Security License – St. Louis City / St. Louis County, St. Louis Metropolitan Security License – within 30 days of hire – St. Louis City / St. Louis County.
Work Experience:
Officer In An Academic Or Other Professional Environment (1 Year).
Skills:
Not Applicable.
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
Preferred Qualifications
Medical School or Medical Facility Environment – 2 Years.
Officers with their EMT‑B certification or wishing to obtain their EMT‑B certification are encouraged to apply.
Who Thrives Here
Self‑aware professionals with effective interpersonal skills.
Confident yet approachable individuals.
Strong communicators and de‑scalers.
Team‑first, service‑minded protectors.
Individuals with excellent customer service skills.
Individuals with creative problem‑solving skills.
Additional benefits of working in Protective Services include the following training opportunities
12‑week Field Training Program.
Taser, Baton, OC certifications.
Crisis intervention & de‑escalation training.
EMT‑B pathway.
Instructor certification.
Partnership with St. Louis County Police Academy for additional training opportunities.
Uniforms and equipment provided (Batons not provided).
Grade G06‑H
Salary Range $17.87 – $27.06 / Hourly. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314‑935‑1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre‑Employment Screening All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U‑Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/.
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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