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Washington University in St. Louis

Response Officer I (Overnight Patrols) - OFMD

Washington University in St. Louis, Saint Louis, Missouri, United States, 63146

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Scheduled Hours:

40

Position Summary The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11‑story, 609,000‑square‑foot Neuroscience Research Building (NRB), home to one of the world’s largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university’s mission.

Primary Duties & Responsibilities

Assist Response Officers II during emergency and non‑emergency incidents (medical, law enforcement, injury/accident, etc.) on campus.

Provide Emergency Management support during larger‑scale incidents.

Provide outstanding customer service with a friendly, professional demeanor.

Perform patrols, building checks, and safety assessments.

Assist visitors, open doors, provide escorts, and assist with wayfinding.

Gather information for reports and assist with follow‑up tasks.

Support parking enforcement and campus navigation.

Perform other duties as assigned.

Job Location / Working Conditions

Typically works 10:00 p.m. - 6:00 a.m.

Alternative work schedule includes on‑call, shifts, evenings, and weekends.

Requires extensive safety training.

Requires protective devices.

Response officers perform duties in the established uniform, primarily on foot.

Officers assigned to the Bike Patrol or other special duties may be provided with a bicycle or motor vehicle.

Physical Effort

Typically standing or walking.

Typically running or climbing.

Typically bending, crouching, and stooping.

Occasional lifting (25 - 50 lbs).

Equipment

Operate a motor vehicle.

Office equipment.

Required Qualifications Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses:

St. Louis Metropolitan Security License – St. Louis City/St. Louis County, required within 30 days of hire.

Work Experience:

Officer in an academic or other professional environment, 1 year.

Skills:

Not applicable.

Driver’s License:

Class E (MO) or Class D (IL) license with a good driving record.

Preferred Qualifications

Medical school or medical facility environment – 2 years.

Officers with EMT‑B certification or willingness to obtain EMT‑B certification encouraged.

Bachelor’s degree – Criminal Justice.

Crisis Intervention Team (CIT) – CIT International.

Emergency Medical Technician – Basic (EMT‑B) – Missouri Division of Professional Registration.

Security officer in a professional security organization – 2 years.

Computer literacy, customer service, handcuffing, law enforcement training, military training, oral communications, organizational commitment, professional integrity, striving for excellence, teamwork, working independently, written communication.

Grade:

G06‑H Salary Range:

$17.87 - $27.06 hourly

Questions For frequently asked questions about the application process, please refer to the External Applicant FAQ.

Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314‑935‑1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre‑Employment Screening All external candidates receiving an offer for employment will be required to submit to pre‑employment screening, including a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations, and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement Personal:

Up to 22 days of vacation, 10 recognized holidays, and sick time.

Competitive health insurance packages with priority appointments and lower co‑pays/coinsurance.

Free Metro transit U‑Pass for eligible employees.

Defined contribution (403(b)) retirement savings plan with employee and university contributions starting at 7%.

Wellness:

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program, financial resources, access to dietitians, and more.

Family:

4 weeks of caregiver leave to bond with a new child.

Teacher leave and adult care resources available.

WashU covers the cost of tuition for employees and their families, including up to 100% undergraduate tuition at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit https://hr.wustl.edu/benefits/.

EEO Statement Washington University in St. Louis is committed to equal employment opportunity and encourages applications by underrepresented groups. The university’s policy provides equal opportunity and access to all job titles regardless of race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment, fostering respect for all and welcoming diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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