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Missouri Historical Society

Rental Event Assistant and Sales Support

Missouri Historical Society, Saint Louis, Missouri, United States, 63146

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COMMITMENT TO RACIAL EQUITY The Missouri Historical Society commits to a process of listening attentively to one another and leveraging best practices and resources across our organization to promote a culture of inclusion where individuals from all racial and ethnic identities; ages; nationalities; social and economic statuses; sexual orientations; gender identities/expressions; religious, political, and ideological perspectives; and abilities are able to be engaged, feel valued, and thrive. click here for the full Commitment to Racial Equity

About MHS: One of the leading historical societies in the country, the Missouri Historical Society is in the midst of a transformative decade. We believe public history has the power to build stronger communities, and creating incredible experiences for our visitors is central to that work. With the help of every member of the MHS team, we're committed to expanding our efforts to share more history with more people than we ever have before.

Founded in 1866, the Missouri Historical Society operates three locations - the Missouri History Museum, Soldiers Memorial Military Museum, and the Library and Research Center. Together our locations serve as the confluence of historical perspectives and contemporary issues to inspire and engage audiences in the St. Louis region and beyond. We do that by telling local stories that focus on the history of this region and its people. This approach has led to some of the most consistently successful years in MHS's history.

Position Summary: The Missouri Historical Society seeks a highly organized and energetic Event Assistant to help grow its private rentals program. Since launching in 2018, the program has hosted hundreds of weddings, corporate events, and nonprofit gatherings, offering clients the opportunity to "make their own history" in a unique museum setting.

The Events Assistant joins the rentals team at a pivotal time-as the rentals market stabilizes post-Covid-19, as MHS pursues ambitious revenue goals, and as the Missouri History Museum undergoes major multi-year renovations. This role supports the rentals sales team throughout the reservation and event process, ensuring smooth event execution and exceptional client experiences.

The position requires evening and weekend availability to oversee on-site events. Daytime responsibilities include administrative work and data entry. The ideal candidate is a hospitality-driven, detail-oriented event planner with outstanding communication skills.

Essential Functions:

Work closely with the Rental Coordinator during private rental events, supporting vendor load-in/load-out, and adherence to Museum guidelines

Serve as the on-site point person during events, ensuring that all activities comply with Museum policies and manage vendor/client check out

Assist the rental sales team with organizing and maintaining event reservations for Museum spaces

Assist with the management of sales leads and bookings through the customer relationship management system

Utilize the group sales function of Altru database system to create client contracts, invoices and process payments for facility rentals

Create floorplans with Prism/Cvent event planning software

Work with the Rental Coordinators to assist in the preparation of the event run of show

Active participant in the rental team with a top priority to achieve department expectations and goals

Work events as necessary, often in the evenings and on weekends

All other duties as assigned

Qualifications:

High school diploma or equivalent required

Relevant experience in hospitality, event planning, or customer service preferred

Coursework in hospitality, event management, or related fields is a plus

An engaging, welcoming presence and strong customer-centered mindset are essential

Flexibility to work evenings and weekends as required

Skills:

A team player who values collaboration, professionalism, and creating exceptional guest experiences while protecting the integrity of the Museum's spaces and collections

A detail-oriented, service-driven individual who understands the unique environment of hosting events in a museum

Ability to balance administrative work with hands-on event support

Energetic, enthusiastic, and motivated to help grow the Museum's rentals program

Ability to provide excellent customer service in a clear, concise manner in person, on the phone, and in written correspondence

A solutions-oriented ability to respond quickly and calmly in high pressure settings

Demonstrated ability to inclusively work with diverse audiences, including making accessible accommodations for people with disabilities

Proficient computer skills: ability to understand and work independently with Microsoft products including Outlook, Word, Excel, Power Point and Teams

Experience with, or willingness to learn the Prism/Cvent event planning software

Deadline to Apply: Position open until filled.

Please upload cover letter and resume when applying. *External job boards: Please click this link to apply. An Equal Opportunity Employer Services Provided On A Non-Discriminatory Basis #J-18808-Ljbffr