Destined Consulting Solutions
Entry Level Customer Service Representative (CSR)
Destined Consulting Solutions, Muscle Shoals, Alabama, United States, 35661
Overview
We are seeking a driven and customer-focused individual to join our team as a Customer Service Representative. In this role, your primary responsibility will be to ensure the success and satisfaction of our current customers while offering support in a professional and friendly manner. If you are passionate about assisting others and thrive in a customer-centric environment, this position is perfect for you! Responsibilities
Educate customers on the features and benefits of our products and services. Address customer inquiries and resolve any service-related issues. Identify potential sales opportunities. Promote additional products to existing customers through upselling and cross-selling. Serve as a positive representative of the company at all times. Requirements
Prior experience in customer service is preferred. Proven track record of delivering excellent customer service. Ability to manage challenging customer interactions effectively. Strong communication and interpersonal skills. Analytical and adept at problem-solving. Capable of working independently with minimal supervision. Details
Location: Muscle Shoals, AL Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: Insurance
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We are seeking a driven and customer-focused individual to join our team as a Customer Service Representative. In this role, your primary responsibility will be to ensure the success and satisfaction of our current customers while offering support in a professional and friendly manner. If you are passionate about assisting others and thrive in a customer-centric environment, this position is perfect for you! Responsibilities
Educate customers on the features and benefits of our products and services. Address customer inquiries and resolve any service-related issues. Identify potential sales opportunities. Promote additional products to existing customers through upselling and cross-selling. Serve as a positive representative of the company at all times. Requirements
Prior experience in customer service is preferred. Proven track record of delivering excellent customer service. Ability to manage challenging customer interactions effectively. Strong communication and interpersonal skills. Analytical and adept at problem-solving. Capable of working independently with minimal supervision. Details
Location: Muscle Shoals, AL Seniority level: Entry level Employment type: Full-time Job function: Customer Service Industries: Insurance
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